
10,000+ employees
Founded 1984
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.
🔥 18 hours ago
⚔️ Virginia – Remote
💵 $78k - $115k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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10,000+ employees
Founded 1984
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.
• Support client implementations for Fiserv’s Automated Clearing House (ACH) Outsourcing utility • Gather requirements and document implementation requirements for client review and sign-off • Support conversion activities and interpret client systems, workflows, and conversion data • Consult with clients before, during, and after conversion to define procedures and resolve implementation questions • Support data balancing, requirement validation, implementation planning, and operational readiness • Train clients on system functionality, online terminal use, and daily application balancing procedures • Support client User Acceptance Testing (UAT), application questions, and production support activities • Communicate implementation progress, risks, and issues to internal stakeholders • Present product demonstrations as needed • Identify process improvements supporting implementation quality
• 6+ years of experience in financial services supporting client implementations, conversion projects, or software integration projects • 6+ years of experience with Automated Clearing House (ACH) operations, ACH processing workflows, and Nacha Operating Rules • 6+ years of experience using PEP+® from Fiserv or a comparable ACH processing platform for transaction processing, balancing, or client support • 6+ years of experience documenting client requirements, interpreting workflows, supporting User Acceptance Testing (UAT), and transitioning requirements to support teams • 6+ years of experience applying Software Development Life Cycle (SDLC) delivery methods, including Agile, iterative, incremental, or Waterfall models, in client implementation environments • 6+ years of experience working with third-party systems during financial services implementations • Bachelor’s degree or higher in Business Administration, Computer Science, or related field, or equivalent combination of education, related experience, and/or military experience • Experience presenting product demonstrations to financial institution clients • Experience identifying process improvements for implementation, conversion, or client support workflows • Experience supporting outsourced payments operations • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered • Ability to use a computer and audio equipment • Ability to travel occasionally, up to 10%
• Fuel Your Life program to support physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program with points redeemable for rewards • Eight Employee Resource Groups • Professional growth with training, development, and internal mobility opportunities • Medical, dental, vision, life, and disability insurance options available from day one • 401(k) match • Discounted shares with the Employee Stock Purchase Plan • Tuition assistance and reimbursement program • Paid parental and military leave
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