Relationship Manager

🔥 0 minutes ago

🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Lead the overall business relationship for a portfolio of financial-services clients. • Serve as the primary point of contact and trusted resource for client operations, service needs, and relationship strategy. • Manage and grow client relationships through contract renewals, consultative selling, and expanded adoption of Fiserv solutions. • Monitor account business needs, coordinate issue resolution, and ensure follow-through on commitments. • Build relationships with executive and senior-level client stakeholders. • Meet or exceed revenue, profit, and customer satisfaction goals through account planning, contract negotiations, and client engagement. • Maintain knowledge of industry trends, banking operations, and Fiserv solutions to align client needs with business opportunities. • Collaborate with client executives, internal sales support, product sales subject matter experts, marketing, and leadership teams.

🎯 Requirements

• 6+ years of experience in relationship management, account management, sales, or client-facing business development within the financial services, banking, or financial technology industry. • 6+ years of experience working with senior leaders, including executive-level client stakeholders, to manage complex business relationships and support strategic account growth. • Experience negotiating renewals, identifying revenue opportunities, and managing client retention activities within an assigned portfolio. • Ability to communicate clearly through written, verbal, and presentation formats with internal and external stakeholders. • Experience using customer relationship management tools such as Salesforce or similar enterprise customer relationship management platforms. • High school diploma or equivalent required. • Bachelor's degree or higher in Finance, Business Administration, or a related field preferred. • Valid and unrestricted U.S. work authorization required; candidates requiring sponsorship now or in the future will not be considered. • Frequent travel (25%+).

🏖️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental and military leave.