Senior Account Manager

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $59.5k - $126.6k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Ensure quality delivery and maintenance support of all products and services for the assigned client • Manage and develop operational relationships for the client • Develop and manage operational and technical relationships through in-person visits and phone calls to carry out the account plan • Understand the client’s environment to ensure full utilization of Fiserv’s solutions • Provide reporting on accomplishments and in-process activities • Influence and work cross-functionally on incident response, process improvement, and standard operating procedures • Maintain compliance with system audits, client profile updates, and administrative duties • Ensure Fiserv meets legal and contractual obligations

🎯 Requirements

• High School Diploma or equivalent experience • 3+ years’ experience in customer service • Ability to travel up to 20% • Bachelor’s degree • Project Management experience • Enterprise problem prevention and resolution experience • Ability to make independent decisions, exercising good judgment and managing complex issues

🏖️ Benefits

• Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan • Reasonable accommodation during the application and hiring process for qualified individuals with disabilities