Outbound Survey Representative

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Idaho, +20 more states – Remote

🏈 Alabama – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $14 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Five Star Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

✈️ Travel

🛡️ Insurance

Healthcare • Travel • Insurance

Five Star Solutions is a global outsourced customer experience (CX) and contact center services provider that combines experienced agents with CX technology and intelligent automation to deliver secure, compliant, human-centered support. The company offers customer care, technical support, dispatch, data entry, business continuity, and AI self-service across onshore, nearshore, and offshore centers, and specializes in regulated environments with SOC 2, PCI, and HIPAA-aligned workflows. Five Star serves industries such as healthcare, fintech, retail, travel, government, and insurance, positioning itself as an enterprise CX partner for organizations seeking scalable, secure, and compliant BPO and digital CX solutions.

📋 Description

• Conduct outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment

🎯 Requirements

• Minimum 1 year of customer service/call center or office experience required • Technical savvy; able to toggle between multiple browsers and systems using dual monitors • Strong verbal and written communication skills • Self-motivated, dependable, and able to work independently • Must be 18 years of age • Must pass a background check in compliance with state and federal laws • Previous remote work experience preferred • Secure, high-speed internet connection and dedicated workspace required • Childcare required for anyone 4 years of age and younger

🏖️ Benefits

• Paid training, typically 2 weeks • $1/hour shift differential for nights/weekends • Full-time benefit eligible on the first of the month after 60 days • Company-provided equipment for full-time, permanent employees