Practice Lead, Fraud, Trust and Safety

🔥 35 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $175k - $200k / year

⏰ Full Time

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FiveBy Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

FiveBy Solutions is a company that specializes in comprehensive risk management and fraud prevention services. They offer expert consulting and dynamic solutions to protect against fraud, abuse, piracy, platform abuse, money laundering, and other threats. Their services include risk intelligence, trade compliance, and due diligence, helping businesses navigate international trade regulations and safeguard their revenue and reputation. FiveBy Solutions utilizes a blend of human expertise and artificial intelligence to deliver tailored solutions that enhance decision-making and operational efficiency. Their approach emphasizes speed, accuracy, and value, reducing false positives and maximizing the impact of human contributions while automating processes.

📋 Description

• Own the performance, health, and growth of FiveBy's fraud and trust and safety portfolio • Own senior delivery relationships and executive client confidence across the portfolio • Set engagement strategy, priorities, delivery capacity, team composition, and coverage expectations • Lead major client escalations and crises • Oversee scope, staffing, commitments, account health, and delivery risk • Set quality standards and determine that client-facing work is accurate, complete, clear, and defensible • Provide senior oversight on fraud strategy, program maturity, operating models, investigations, controls, and mitigation approaches • Contribute to complex investigations, pattern analysis, detection signal design, heuristics, and program-level decisions • Provide strategic and analytical frameworks for ambiguous fraud and operational questions • Manage, coach, and develop Client Leads and Principal Consultants • Build a stable, high-performing team and develop future leaders • Define and improve service offerings, delivery methods, staffing criteria, quality controls, and reusable tools • Turn engagement lessons into intellectual property, playbooks, templates, investigation methods, fraud heuristics, and detection frameworks • Recommend investments in tools, capabilities, and talent • Represent the practice in leadership discussions and contribute to company strategy and resource decisions • Identify expansion opportunities and bring them to the sales team • Contribute fraud expertise to solution design, proposals, statements of work, and executive presentations • Strengthen FiveBy's reputation through industry participation, relationship development, and thought leadership

🎯 Requirements

• Fifteen or more years of experience in fraud operations, fraud risk management, trust and safety, payments risk, online security, or a related field • At least four years in consulting, professional services, or an advisory role with responsibility for senior client relationships and delivery outcomes • Demonstrated experience building or leading a fraud program, team, or practice and managing experienced professionals • Experience developing leaders, retaining critical employees, and addressing performance concerns directly and fairly • Deep practical knowledge of fraud programs, investigations, controls, operations, and relevant fraud types • Strong analytical judgment and ability to frame ambiguous strategic and operational problems • Exceptional written and verbal communication, including executive-ready work and senior-client representation • A bachelor's degree in a relevant field or equivalent professional experience • Full-time, multi-year commitment to building FiveBy's primary growth practice • Ability to work in the U.S. without employer visa sponsorship • Ability to operate within a standard office environment, with or without reasonable accommodation • Ability to travel to client sites and adapt to client-site conditions • Regular, predictable attendance • Ability to work outside standard business hours as business needs dictate

🏖️ Benefits

• FiveBy covers 100% of monthly premiums for individual employees for group medical, dental, and vision insurance • Additional qualifying beneficiaries may be added at the expense of the sponsoring employee • 401k Plan with employer matching • 120 hours of PTO annually (pro rata for hourly employees) • 10 paid holidays per year • Fully remote consulting company • Equal opportunity employer

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