AI Operations Associate

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤖 Artificial Intelligence

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flagler Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Healthcare • Artificial Intelligence • Healthcare Insurance

Flagler Health is an innovative health technology company that empowers healthcare providers by leveraging artificial intelligence to enhance clinical and back-office operations. Their AI solutions, such as the AI Triaging Engine, streamline patient care processes, improve patient outcomes, and ensure efficient scheduling. Flagler Health focuses on optimizing the healthcare experience through data-driven insights, chronic care management, and remote monitoring, ultimately enabling providers to offer more personalized care to their patients.

📋 Description

• Design, build, and scale the AI and automation layer powering back-office and clinical operations • Transition the company from ad-hoc scripts and manual workflows to a durable, systematic AI operations engine • Own the AI & Automation function as a player-coach • Ship automations while building scalable systems, standards, and teams • Own the company's automation roadmap and deliver measurable operational leverage • Shadow clinical and back-office teams to identify high-ROI automation opportunities • Build repeatable processes for capturing, shipping, and monitoring production automations • Lead data integrations across major EHRs, including error handling and pipeline reliability • Match automation tooling to workflows using APIs, portal integrations, browser/desktop automation, and screen-level robots • Stand up and maintain internal AI tooling, including LLMs, agent frameworks, and knowledge assistants • Train teammates to become power users of AI tooling • Scope and execute with automation vendors while enforcing delivery, quality, and reliability standards • Partner with Engineering on integration patterns, data contracts, and product-versus-operations decisions • Enforce documentation, monitoring, and change-management practices for reliable production systems and data-driven decisions • Connect operators, clinicians, and internal teams to inform product and roadmap decisions • Report to Co-Founder & CEO Albert Katz and partner closely with Co-Founder & CTO Will Hu • Work across BizOps, RCM, Product, Engineering, and Operations to drive operational leverage

🎯 Requirements

• 1–3 years of experience in management consulting, software engineering, product management, or a similar analytical/technical role • Exposure to high-growth or ambiguous environments ideally • Strong problem-solving instincts with a bias toward action • Genuine fluency with modern AI tooling, including LLMs, agent frameworks, and prompt engineering • Understanding of where AI works well versus where it breaks down • Hands-on technical aptitude with APIs and light scripting in Python, JavaScript, or similar • Ability to read code, write automations, and debug independent work • Strong written and verbal communication • Ability to translate between technical and non-technical stakeholders • Ability to write clearly for leadership • Comfort working cross-functionally with Engineering, Product, and Operations • Ownership mindset about outcomes rather than scope • Bachelor's degree • Exposure to healthcare, operations, or regulated industries is a plus but not required • Charismatic and credible leadership style • Ability to thrive in fast-paced, high-growth environments and operate through ambiguity • Highly execution-oriented with willingness to stay close to the work • Resilient, adaptable, and competitive, with a strong drive to win • Ability to balance strategic thinking with operational discipline • Authorization to work in the United States or Canada • Must not require a visa to continue working in the United States or Canada

🏖️ Benefits

• Fast-Growing Leader: Join a company with strong momentum and expanding adoption across provider organizations • Category Creation: Operate in a large, underserved market with limited direct competition • Compelling Product: Sell solutions with clear ROI, strong adoption, and increasing deal sizes • Meaningful Impact: Help providers improve efficiency, revenue, and patient outcomes • Industry Exposure: Build deep relationships across provider organizations and healthcare ecosystems • Personal + professional growth • Equal employment opportunities and voluntary self-identification processes