Encompass Administrator

🔥 5 minutes ago

🐊 Florida, Iowa, +7 more states – Remote

🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flat Branch Home Loans

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

💸 Finance

🏠 Real Estate

Finance • Real Estate

Flat Branch Home Loans is a consumer mortgage lender and division of Flat Branch Mortgage Inc that provides a variety of home loan products and tailored mortgage processes for homebuyers and homeowners. The company emphasizes a local, family-oriented client experience while leveraging broader industry resources; it offers tools such as a home loan calculator, a mobile mortgage app, access to loan officers, online payment and application options, and highlights community giving through "The Giving Branch. " Flat Branch is an Equal Housing Lender and lists its NMLS number (224149) and licensing information.

📋 Description

• Administer, configure, and maintain the Encompass loan origination system • Build and implement new loan programs, product profiles, and pricing configurations • Develop and maintain workflow rules, milestone configurations, and document management settings • Support third-party integrations, including POS, CRM, credit, AUS, and compliance tools • Partner with Operations, Sales, and Admin teams to translate business requirements into system configurations • Troubleshoot system issues, configuration errors, and integration failures • Support Encompass Web administration and user interface configuration • Manage user access, roles, and permissions • Participate in system testing and validation for configurations, upgrades, and patches • Maintain system configuration documentation, change logs, and administrative procedures • Assist with new-user onboarding by configuring access and providing basic system orientation • Monitor ICE Mortgage Technology platform updates, features, and industry best practices

🎯 Requirements

• 4+ years of hands-on Encompass LOS administration experience strongly preferred • Proficiency in Encompass business rules, workflow configuration, input form design, and user administration • Experience with Encompass Web preferred • Working knowledge of third-party integrations including credit, AUS, and compliance vendors • Understanding of mortgage origination processes, loan programs, and regulatory requirements • Strong analytical and problem-solving skills with attention to detail • Ability to translate business requirements into technical configurations • Effective written and verbal communication skills for cross-departmental collaboration • Experience with ConnectWise, Jira, or similar ticketing platforms preferred • ICE Mortgage Technology certifications, such as Encompass Administrator Certification, a plus

🏖️ Benefits

• Health, dental, and vision coverage • 401(k) with company Safe Harbor contributions • Employee Stock Ownership Plan (ESOP) • Paid time off • Paid holidays • Life and disability insurance • Healthcare advocacy services through HealthJoy • Employee success, growth, and ownership culture