Customer Service Representative

🔥 15 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FleetPride

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

FleetPride is a company that offers a wide range of parts and services for vehicle maintenance and repair. FleetPride focuses on parts fit for various types of vehicles and provides customer service, terms and policies support, and the ability to subscribe to their mailing list for updates. The company appears to cater to both individual and commercial customers looking for vehicle components and repair services.

📋 Description

• Work with a team of fleet service technicians • Assist with scheduling and organizing customer equipment • Maintain communication between customers and fleet service technicians • Update fleet service coordinators and service writers on completed work • Follow safety policies and company procedures regarding work habits and driving behavior • Ensure technician repair orders are processed for billing promptly • Assist and support the sales team with outside revenue opportunities • Follow up with customers on completed work and identify additional service and repair opportunities • Help build daily technician work schedules • Prepare and provide equipment repair estimates to customers • Respond to internal inquiries promptly • Complete and submit required paperwork by deadlines • Participate in on-call or after-hours coverage as needed • Maintain clean work areas • Follow company safety and security guidelines • Perform other duties as needed

🎯 Requirements

• Detail oriented with solid communication skills • Ability to multitask and support fast-paced business demands • Exceptional customer service skills • Working knowledge of Microsoft Office applications • Strong work ethic and drive to achieve established goals • Ability to support sales initiatives to achieve target goals and growth objectives • Ability to stand up to 30 minutes, safely walk up and down stairs, bend, and lift up to 40 lbs • Ability to work in an office environment and may be exposed to warehouse areas requiring personal protective equipment such as steel-toed shoes and safety glasses • Attendance and punctuality are essential • Ability to participate in on-call or after-hours coverage as needed

🏖️ Benefits

• All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions