MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
Customer Support
Job not on LinkedIn
🔥 13 hours ago
🗣️🇩🇪 German Required
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MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
📋 Description
• Provide customer service support through various communication channels • Handle customer inquiries by phone, email, and WhatsApp • Process and manage tickets through Freshdesk • Respond to comments on Instagram, Meta, and other advertising platforms • Manage review platforms and respond to customer reviews • Provide customer support by phone and follow up on outstanding issues
🎯 Requirements
• German language proficiency at B2–C1 level • Experience in customer service and phone support • Excellent communication skills and a friendly, customer-focused approach • Reliable and well-organized working style • Experience with Freshdesk or comparable ticketing systems is a plus
🏖️ Benefits
• Part-time or full-time employment • Remote work
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