Mobile Service Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

FleetPride

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

FleetPride is a company that offers a wide range of parts and services for vehicle maintenance and repair. FleetPride focuses on parts fit for various types of vehicles and provides customer service, terms and policies support, and the ability to subscribe to their mailing list for updates. The company appears to cater to both individual and commercial customers looking for vehicle components and repair services.

📋 Description

• Recruit, train, and mentor mobile service technicians, ensuring alignment with FleetPride’s quality and safety standards. • Conduct regular field audits, safety inspections, and performance reviews. • Foster teamwork, professionalism, and accountability among mobile service staff. • Ensure compliance with OSHA, DOT, and FleetPride safety protocols. • Oversee Mobile Service operations, including scheduling, dispatching, and workflow management across assigned territories. • Direct and monitor daily field activities to ensure timely, high-quality repairs at customer sites. • Manage technician dispatch to optimize response times, minimize downtime, and increase productivity. • Maintain communication between branch operations, technicians, and customers. • Deliver an outstanding customer experience through communication, technical guidance, and timely repair updates. • Act as the primary customer contact for mobile service needs and build long-term relationships. • Identify and recommend preventive maintenance opportunities. • Learn and manage customer and vendor portals to meet contract requirements and national account processes. • Manage department P&L through labor management, inventory control, and cost discipline. • Review and approve work orders, invoices, and timecards. • Maintain reporting on utilization, efficiency, and revenue growth. • Partner with Regional and Branch leadership to align operations with company objectives and financial goals. • Oversee maintenance, inspections, and repairs of the mobile service truck fleet. • Ensure service vehicles are stocked with tools, safety equipment, and critical parts. • Manage parts usage, inventory replenishment, and cost control. • Support growth by expanding mobile service capabilities and customer reach. • Identify opportunities to improve efficiency, reduce downtime, and enhance customer experience. • Stay current with industry trends, diagnostic technology, and heavy-duty repair best practices. • Collaborate with FleetPride Training and Technical Support on technician skill development and certification.

🎯 Requirements

• High school diploma or GED equivalent • Bachelor’s degree preferred • Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs. • Experience in Learning Management System administration and reporting, preferred • Valid drivers’ license with a good driving record. • Ability to travel up to 70% of the time is required. • Proven track record in Mobile Service operations and customer service • Strong customer service and sales skills • Ability to manage a P&L. • Ability to calculate productivity • Average oral and written communication skills • Must be able to work non-traditional hours to include nights, weekends and on-call responsibilities

🏖️ Benefits

• Cell Phone • Laptop – possibly w/diagnostic capabilities • Motus or Company Vehicle(preferred)