Senior Manager, People Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $94k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Healthcare • Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Lead and develop a team of HR professionals through coaching, mentorship, and performance management • Build and scale the People Operations function to support organizational growth and health • Delegate and train team members to take ownership of key functions • Foster continuous improvement by assessing and optimizing People Ops processes and systems • Manage complex employee relations matters, including disciplinary actions, investigations, and terminations • Oversee FMLA administration, ADA accommodation requests, and other leave management programs across all organizations • Audit HR practices, policies, and employee files for compliance and risk mitigation • Act as an escalation point for sensitive or high-stakes employee situations • Oversee employment law compliance across multiple states and implement policy and process changes • Partner with the Director of People Operations on compliance and risk mitigation • Oversee benefits administration, renewals, vendor relationships, and employee communications • Lead open enrollment and resolve complex benefits issues • Oversee HRIS and ATS administration, data integrity, and system optimization • Develop and track People Ops metrics • Ensure accurate and compliant employee records and documentation • Report to the Director of People Operations

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field • 8+ years of progressive experience in People Operations or HR • At least 3 years in a people management role • Extensive experience managing complex employee relations matters, including disciplinary actions, investigations, and terminations • Expert knowledge of FMLA, ADA, and other leave management programs • Deep expertise in multi-state employment law compliance and risk management • Demonstrated success scaling HR operations in a growing organization • Exceptional judgment, discretion, and ability to handle highly sensitive and confidential matters • Must be based anywhere in the US • Must be available to work 8:30am–5pm or 9am–5:30pm Central Time • HR certification (SHRM-SCP, SPHR, or equivalent) preferred • Experience in healthcare, mental health, or mission-driven organizations preferred

🏖️ Benefits

• 401(k) matching • Home Office Stipend • Paid Time Off • Medical, Dental, and Vision Insurance • Attendance and events support at 2+ company events per year