ESS Operations Specialist – OTC

Job not on LinkedIn

🔥 1 minute ago

🏈 Alabama, Florida, +5 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $44k - $50k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Flowers Foods & Subsidiaries

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1919

📦 Logistics

🍽️ Food & Beverage

🏭 Manufacturing

💰 Post-IPO Debt on 2021-03

Logistics • Food & Beverage • Manufacturing

Flowers Foods & Subsidiaries is a company that specializes in the production and distribution of bakery products. With a diverse workforce, it offers a range of career opportunities and training in areas such as production, management, and sales. Flowers Foods is committed to creating an excellent working environment, providing competitive salaries and benefits, and fostering a culture of inclusion within its independent subsidiaries.

📋 Description

• Process customer orders accurately and timely according to company policies and procedures. • Review orders for completeness, pricing accuracy, delivery requirements, and supporting documentation. • Monitor order management workflows and resolve routine order, inventory, shipping, and customer service exceptions. • Support Order-to-Cash activities, including order entry, order maintenance, customer account support, and transaction processing. • Perform MRP-related transactions, including material availability review and order confirmations. • Coordinate with Customer Service, Sales, Planning, Manufacturing, Logistics, and Distribution teams to ensure timely fulfillment. • Respond to customer and internal inquiries about order status, product availability, delivery schedules, and transactional issues. • Maintain customer, product, and order master data. • Monitor open orders and identify service, inventory, or fulfillment issues. • Maintain organized, audit-ready electronic and physical records. • Support month-end, reporting, audit, compliance, and customer service performance activities. • Identify operational issues and escalate non-routine matters to leadership. • Identify OTC/OM process improvements. • Support testing for system updates and modifications. • Perform other management-assigned duties, including fulfilling work schedules and following attendance and operating policies.

🎯 Requirements

• High School Diploma or GED required. • 1-3 years of experience in Order-to-Cash, Customer Service, Order Management, Supply Chain, Shared Services, Master Data, or related operational environments. • Experience processing customer orders in a high-volume environment. • Experience using ERP systems such as SAP, Oracle, or similar business applications. • Experience supporting Order Management, Customer Service, MRP, Planning, Inventory Management, or Supply Chain processes preferred. • Experience working with workflow management systems and transaction-based business processes preferred. • Knowledge of order fulfillment, inventory management, customer account maintenance, or supply chain operations preferred. • Equivalent combination of education and relevant work experience considered. • Ability to use ERP, order management, MRP, workflow, and Microsoft Office applications. • Ability to adhere to internal controls, segregation-of-duty requirements, company policies, attendance policies, and applicable operating rules.

🏖️ Benefits

• Comprehensive health and medical benefits • 401(k) Retirement savings plan • Professional growth and leadership training • Paid vacation, holidays, and parental leave • Competitive salary and excellent total rewards package