National Operations Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of PeakMade Real Estate

PeakMade Real Estate

1001 - 5000 employees

Founded 2011

🏠 Real Estate

👥 B2C

Real Estate • B2C

PeakMade Real Estate is a real estate development and property management firm focused on creating and operating multifamily communities, including student housing. The company emphasizes community-driven design and experience, offering development, property management, and consulting services with commitments to environmental, social, and governance principles. Headquartered in Atlanta, PeakMade highlights core values like people-first culture, integrity, ownership, and continuous improvement to guide its operations and resident experience.

📋 Description

• Participate in the planning and implementation of the assigned community’s marketing plan • Assist with leasing responsibilities to maximize occupancy • Maintain an excellent customer service relationship by adhering to the Peak Simply Service Standards • Maintain up-to-date knowledge of Company policies & procedures • Assist in conducting training for property staff on Company policies & procedures • Assist and complete Peak Leasing Experience with leasing staff • Interview candidates for onsite positions and participate in the recruitment of new hires by making recommendations to the Property Manager/Regional Manager • Assist in conducting training for part-time leasing consultants and property staff • Assist in scheduling and managing part-time leasing consultants while working at a particular property • Assist in addressing employee-related issues • Assist in conducting performance appraisals for part-time leasing consultants and property staff • Participate in property inspections, quarterly, move-in, and move out • Assist the Property Manager or Regional Manager in supervising maintenance staff, and when necessary, directly scheduling property repairs with outside contractors • Monitor maintenance service responses to ensure a high degree of resident satisfaction • Coordinate preparation and processing of leases and related paperwork for approval by Property Manager or Regional Manager • Ensure accurate record retention and property compliance with record retention policies for approval by Regional Manager • Perform various administrative tasks as needed • Assist in preparation of weekly and monthly reporting requirements • Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income • Address complaints and resolve issues in a timely and professional fashion • Serve as the primary manager of the property in the absence of the Property Manager or Assistant Manager; Fill in for open positions as necessary

🎯 Requirements

• A minimum of one year of experience as a Property Manager is required. • High school diploma or equivalent required; College degree preferred • This position is 90% travel, including air travel • Travel for student property turnover may include a full 2-4 week assignment • A valid driver's license and current automobile insurance is required. • Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions • Must have the ability to rent an automobile according to car rental requirements • Must be at least 25 years of age to be able to meet some car rental requirements • Entrata experience preferred • Marketing and Leasing skills preferred • Must have excellent communication, customer service, and organizational skills • Base residency and weekly travel cost will be considered upon interviewing • Ability to work a flexible schedule which may include weekends as necessary to fulfill job assignment

🏖️ Benefits

• Up to 12 weeks paid parental leave + one year of diapers, on us • 15 Days of PTO + 2 additional “Wellbeing Days” • 401(k) Match • Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program • Commitment to leadership training and growth opportunities • Additional rewards and recognition

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