Director, Services – West Region

🕒 October 5

🏄 California – Remote

🏄 California – Remote

💵 $173k - $216k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fluence

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🏭 Manufacturing

💼 Consulting

⚡ Energy

💰 $400M Post-IPO Debt - Fluence on 2024-12

Manufacturing • Consulting • Energy

<Fluence> Fluence is a global clean energy company that designs, manufactures, and deploys grid-scale battery energy storage systems and modular energy platforms, and provides AI-powered cloud software and services (Mosaic, Nispera) to optimize renewables and storage. The company delivers turnkey hardware, digital applications, and asset management solutions for utilities, developers, and industrial customers to enable grid modernization and accelerate decarbonization.

📋 Description

• Build, develop, and manage a geographically dispersed team dedicated to maximizing system reliability and availability • Co-develop and execute operational processes and documentation • Support new project deployments and provide comprehensive post-COD support • Identify and resolve issues, and oversee project reporting, system testing, compliance, and analytics • Oversee the regional cost center, drive financial performance, mitigate risks, and enable sustainable growth • Drive and own O&M service business performance across safety, finance, and full maintenance scope metrics • Own service relationships with customers through clear communication and contract execution • Own the safety culture and build on Fluence's safety management system • Mitigate risks and ensure contracts align with legal, regulatory, and organizational policies • Oversee the full lifecycle of service contracts • Track vendor performance against SLAs and KPIs • Conduct regular reviews and audits for service quality and standards adherence • Own regional income statement performance and develop budgets with the Global Services Lead • Drive proactive and reactive maintenance execution across Fluence Energy-managed projects • Develop an effective Services team and manage third-party service vendors • Identify issues affecting product or service performance, develop and execute resolutions, and follow up for sustainability • Support, lead, or facilitate root cause analysis and management of change activities • Facilitate site support and manage global services OEM suppliers • Develop and deploy asset management strategies for customer assets • Lead Battery Energy Storage Array O&M training for new owners and third-party service providers • Foster development and provide onboarding for direct reports

🎯 Requirements

• Undergraduate degree required, with strong preference for a technical degree (BSEE, BSME, BSCE, Chemistry, Physics, Math) • 10 years related experience in electric utility or independent power producer experience within generation, operations, or technical teams • Experience leading and improving safety efforts in an operational setting • Experience with income statement responsibility, including budget development • Proven track record of technical problem solving using a structured approach and complex analytics • Ability to adapt to dynamic conditions and stay focused and execute on goals • SAP or equivalent financial reporting platform experience required • Successful track record of business process management, including project reporting/management, work execution, procure to pay, change management, workforce development, and planning • Experience negotiating and managing contracts with third-party service providers • Highly developed interpersonal skills with ability to interface with multiple levels of customer organization • Deep planning, organizing, and coordination experience among multiple stakeholders • Project management, meeting leadership, and facilitation experience • Excellent MS Office, SCADA, and MODBUS experience • Must be willing and able to travel up to 50% of the time • Must be legally authorized to work in the United States without employer sponsorship

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