Technical Service Manager

Job not on LinkedIn

🔥 13 hours ago

🐎 Kentucky, Tennessee – Remote

🐎 Kentucky – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FMC

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

FMC is a personal and business coaching practice led by Dr Freda McCormick that specializes in interview, career, exam/viva, individual and group coaching, and human resource advice, support and training. Drawing on extensive senior HR experience across the health sector, local government and higher/further education, FMC provides bespoke coaching, workshops, policy development and HR support for individuals, small businesses and charities to improve performance, confidence and people-related outcomes.

📋 Description

• Handle all technical support functions for the assigned area on behalf of FMC • Work closely with the sales team, regional sales leadership, regional technical manager, marketing, regulatory, product development, and other technical support personnel • Manage university research testing funds, training presentations, localized sales tools, and customer complaints • Maintain technical knowledge of commercial agriculture, new technologies, and competitive chemistries and positioning • Build relationships with university extension personnel and other territory influencers • Support preparation for FMC product launches and representation in publications and field and industry events • Manage, implement, and supervise research testing funds and trial plans through the grant-in-aid budget • Develop and supervise support activities aligned with annual FMC goals and objectives • Align testing programs with market trends and upcoming development projects • Manage expenses, service-to-sales dollars, and product demonstration budgets • Provide technical product training, regional complaint-handling guidance, and agronomic expertise during complaint calls • Develop training modules and provide technical consulting and training to internal and external groups • Provide validation data for label updates and amendments and assist regulatory with label-use instructions • Produce newsletters, technical recommendation sheets, and other sales collateral • Review, edit, and approve technical, sales, marketing, and advertising communications • Strengthen communication between regional technical support and internal functional groups

🎯 Requirements

• MS in Entomology, Plant Pathology/Physiology, Weed Science, Agronomy or other agricultural/related science or equivalent experience • 2–5 years of experience in technical support, selling chemical crop protection, seed or agronomy services • Certified Crop Advisor or equivalent certification desired • Excellent speaking, writing, and computer skills • Working knowledge of ARM • Capability to design protocols and research projects demonstrating agronomic input features and benefits • Ability to summarize technically complex information for audiences with limited technical expertise • Ability to operate effectively under pressure, navigate contentious situations and resolve conflict • Ability to build, sustain and service business relationships with customers, key retail account agronomy staff, and teammates • Ability to make complex decisions under minimum supervision and independent judgment • Ability to negotiate effectively with customers, teammates and management • Experience leading projects or special assignments outside the area/region with little guidance • Experience serving as a valuable technical resource within a sales organization

🏖️ Benefits

• Equal opportunity employer committed to diversity and inclusion • Respectful workplace free from discrimination and harassment