Patient Account Representative 4 – Hospital

Job not on LinkedIn

🔥 13 hours ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Franciscan Missionaries of Our Lady Health System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1911

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.

📋 Description

• Perform billing, collections, payment processing and customer service tasks in the Business Office • Review and update patient accounts in the EPIC system • Coordinate with patients, coworkers, external agencies, managed care companies, Payor Relations and vendors • Resolve account, payment, reimbursement, contract and credit-balance issues • Evaluate root causes, identify trends and escalate issues for process improvement • Maintain expertise in regulations, processes and policies through training and daily application • Meet production and quality requirements for accounts receivable, claim counts and past-due accounts • Respond to customer, coworker and management requests promptly and professionally • Participate in internal and external meetings as a department representative • Serve as a subject matter expert and provide training or shadowing support to new team members • Identify system and process improvements and update workflows • Lead special projects and updates

🎯 Requirements

• 8 years experience in Revenue Cycle / Hospital Business Office programs (Customer Service, Billing, Follow-up) or equivalent industry experience • Related certification program in areas such as billing, medical office, coding and accounting can be substituted for 1 year of experience • Bachelor's Degree can substitute for 4 years of experience; Associate's Degree can substitute for 2 years of experience • High School diploma or equivalent • Knowledge of ICD-9/10, CPT and HCPCS coding • Critical thinking and problem-solving skills for resolving accounts • Understanding of explanations of benefits from managed care companies and applicable regulations • Ability to demonstrate teamwork and cooperation and comply with FMOLHS policies, procedures and core values • Communication, interpersonal and collaboration skills