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Food Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $55k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 2%

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Foodsmart

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

⚕️ Healthcare Insurance

Food & Beverage • Healthcare • Healthcare Insurance

Foodsmart is a company focused on providing personalized nutrition support and affordable food care through the guidance of registered dietitians. It offers tools such as meal planning, food delivery via partnerships with Instacart, Grubhub, and Walmart, and a food marketplace that helps users save money on groceries. Foodsmart also works with health plans to offer nutrition services to its members, often at no extra cost.

đź“‹ Description

• Provide high-quality customer support to existing and future members, from initial inquiry to ongoing program questions • Utilize resources, tools, and team members to quickly address member order fulfillment issues • Ensure member orders are fulfilled accurately and to the highest quality standard • Contribute suggestions to optimize the member ordering and fulfillment process • Support other key needs as defined • Coordinate food delivery for members enrolled in meal-delivery and support programs

🎯 Requirements

• High school diploma or GED required • Minimum of 2 years work experience in customer support roles • Strong computer proficiency including good knowledge of Microsoft/GSuite applications • Ability to troubleshoot and resolve client issues in real time • Strong attention to detail, clear communication, and problem-solving skills to resolve member issues efficiently • Ability to be flexible to shifts in priorities and thrive in autonomous work environments • Self-motivated and driven • Compassionate about members • Detail oriented • Driven to support members through quick yet thorough issue resolution • Adaptable and ready to try new approaches • Flexible to shifts in priorities and autonomous work environments

🏖️ Benefits

• Remote-First Company • Unlimited PTO • Flexible & remote location • Healthcare Coverage (Medical, Dental, Vision) • 401k • $5,000 annual bonus • Registered Dietitian Sessions

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