Implementation Project Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105k - $115k / year

⏰ Full Time

🟠 Senior

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Logo of Force Therapeutics

Force Therapeutics

51 - 200 employees

Founded 2010

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $21M Venture Round on 2018-11

Healthcare • Healthcare Insurance • Software as a Service (CaaS)

Force Therapeutics is a healthcare technology company specializing in digital patient care, particularly for those undergoing musculoskeletal treatments. It offers a platform for orthopedic providers to enhance in-person care with automated digital touchpoints, improving patient engagement and recovery outcomes. Force Therapeutics aims to shift care to the home setting without reducing quality, supports compliance with CMS PROMs standards, and enables better data management with integration into Electronic Health Records (EHR). With a focus on patient education, they provide a robust library of clinically-validated content to tailor care towards individual recovery paths. The company is trusted by major healthcare organizations nationwide and aims to reduce clinical variation while enhancing provider efficiency through Clinical Intelligence.

📋 Description

• Lead organizations through implementation on the Force platform • Own concurrent implementation projects from initial kickoff through first patient live and handoff to the Client Success Manager • Support final sales stages by gathering client information to inform implementation timelines • Partner with clinical, product, and technical teams, including on integration projects • Build and maintain project plans, timelines, and dependencies • Proactively flag and escalate risks and keep projects on schedule • Serve as primary client contact throughout implementation • Lead client meetings, secure stakeholder commitments, and drive timely deliverables • Lead tailored training sessions for surgeons, clinicians, and administrative staff • Deliver recommendations and updates to client leadership • Contribute to playbooks, templates, process improvements, and automation initiatives • Mentor the Implementation Associate and share implementation best practices

🎯 Requirements

• 3–5 years of experience implementing SaaS or other health tech platforms • Experience ideally with hospitals, health systems, or specialty practices • Exposure to EMR integrations and interoperability standards such as HL7 and FHIR is a plus • Strong track record managing multiple implementation projects simultaneously • Proficiency with project management platforms such as Monday.com • Hands-on experience using AI tools to automate routine tasks and streamline workflows • Highly organized, detail-oriented, and skilled at prioritizing competing demands • Comfortable with public speaking and leading training for groups of end users, virtually and in person • Ability to adapt and operate in complex environments while managing simultaneous projects

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401k Retirement Planning with a company match • Pre-tax Commuter Benefits • Generous PTO, including unlimited safe and sick time, volunteer time off, and extra holidays • Summer Fridays • Remote-Friendly Workplace

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