Account Manager, Large Accounts

Job not on LinkedIn

🕒 August 26

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 21%

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Logo of Fortive

Fortive

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Serve as the primary point of contact for assigned strategic customers • Conduct regular account reviews to understand customer goals, challenges, and growth opportunities • Develop strategic relationships with customer stakeholders, decision-makers, and influencers • Advocate for customer needs across product, service, and support teams • Drive renewals and expansion opportunities within existing accounts • Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services • Own and achieve assigned quota and revenue targets • Demonstrate the value of additional software modules, features, or services • Navigate complex sales cycles, procurement processes, and contract negotiations • Drive customer satisfaction, engagement, and long-term retention • Collaborate with Customer Success and Support teams to resolve issues • Provide best-practice guidance to maximize customer value • Identify and address early warning signs of potential churn • Maintain sales forecasts, pipeline management, and CRM records • Report on account health, revenue performance, and growth opportunities • Track and analyze customer buying behavior • Collaborate with Product, Marketing, Customer Success, Professional Services, Solution Engineering, Legal, and Finance teams • Communicate customer feedback and feature requests to Product Management • Manage and negotiate contract renewals • Ensure compliance with contract terms and smooth software license, subscription, and service transitions • Monitor industry trends, competitor offerings, and emerging technologies • Educate customers on industry best practices and relevant thought leadership

🎯 Requirements

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software • Proven success managing large, complex customer relationships with recurring revenue models • Track record of meeting or exceeding revenue and retention targets • Strong consultative selling skills and ability to navigate complex procurement processes • Experience collaborating cross-functionally and influencing internal stakeholders • Background in asset management, facilities, operations, or real estate-focused software a plus • Familiarity with enterprise sales motions and strategic account planning • Experience with Salesforce or other leading CRM platforms

🏖️ Benefits

• Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program • Learning and growth opportunities • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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