Implementation Specialist – Professional Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Deliver high-quality training for all Censis applications to facility staff and management in the field and virtually • Develop in-depth understanding of the Censis SaaS product suite, including CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules • Develop implementation strategies and identify/evaluate installation problems • Train clients on all features and benefits of Censis products • Provide demonstrations and in-services at client sites and virtually • Complete training checklists, daily reports, and implementation reports • Participate in software upgrade training • Identify installation problems, software bugs, and necessary software modifications for Product Development • Assist with hardware installation and uninstallation during operational readiness validations • Establish and maintain client satisfaction during implementation training • Maintain expertise in hardware installation and troubleshooting for PCs, printers, label printers, scanners, PDAs, and related equipment • Learn new features for all Censis products • Build container definitions with great attention to detail • Use electrochemical and laser marking technologies to mark, identify, and commission instruments • Prepare customer count-sheet data for upload using Adobe, Word, and Excel • Provide internal support to other departments and perform other assigned duties • Work toward CCSVP certification if not previously certified as a sterile processing professional • Complete annual performance reviews and performance/development goals

🎯 Requirements

• Exceptional presentation and communication skills • Familiarity and ease with computer systems • Well organized and detail oriented • Self-Motivated individual • Experience with Microsoft Office Applications • Bachelor degree in Business, Information Systems or equivalent experience • Ability to physically lift up to 25 lbs when assisting with hardware installation/uninstallation • Ability to travel up to 75%, including weekly travel to different facilities Monday through Friday • May be required to work weekend or overnight shifts • Preferred: Certified in Sterile Processing • Preferred: Experience implementing systems in healthcare environments • Preferred: 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature • Preferred: Experience with Salesforce and/or other project management software

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for applicants with disabilities • Remote work arrangement