Benefits Implementation Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $28 - $33 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Logo of Brown & Brown Insurance

Brown & Brown Insurance

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Configure and maintain client benefit enrollment websites using third-party software platforms • Manage low-to-moderate complexity implementations from initial configuration through testing and delivery • Analyze client needs and translate requirements into effective system configurations • Conduct quality assurance testing and audits • Troubleshoot system and configuration issues, perform root cause analysis, and develop solutions • Serve as a resource during client meetings and implementation discussions • Provide day-to-day support to assigned clients and respond to client questions and needs • Partner with clients, vendors, carriers, and internal teams throughout implementation • Train HR administrators on benefits technology platforms, functionality, processes, and benefit program requirements • Maintain working knowledge of employee benefits products, services, and technology solutions • Provide guidance and mentorship to less experienced teammates • Follow and improve standard operating procedures and implementation best practices • Maintain accurate documentation in applicable systems and databases • Stay current on industry developments, technology, products, legislation, and regulatory requirements • Promote teamwork, knowledge sharing, accountability, and a positive client-focused environment

🎯 Requirements

• Associate's or Bachelor's degree, or equivalent relevant professional experience • 2-5 years of software implementation or related technology experience • Ability to quickly learn new software, processes, and technical concepts • Strong troubleshooting and problem-solving skills • Excellent attention to detail and ability to work within strict deadlines • Strong written, verbal, and client-facing communication skills • Proficiency with Microsoft Office Suite • Experience working with database applications • Ability to successfully manage multiple priorities in a deadline-driven environment • Professional approach to client service and problem resolution • Ability to maintain a high level of confidentiality • Ability to travel occasionally, less than 5% • Preferred: Experience within employee benefits, insurance, human resources, HR technology, or financial services • Preferred: Experience implementing or supporting employee benefits technology platforms • Preferred: Experience training clients or HR administrators on software platforms

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts

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