Implementation Engineer – ERP Integrations

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Brazil, +1 more countries – Remote

🇺🇸 United States – Remote 🇧🇷 Brazil – Remote 🇨🇴 Colombia – Remote

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Canals

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Enterprise • Distribution

Canals is an AI-driven tool designed to enhance efficiency in distribution and order processing for sales, accounting, and procurement teams. It automates tasks like sales order entry and invoice processing, transforming customer emails into actionable quotes and orders without the need for templates. Canals is built specifically for various distribution verticals including electrical, plumbing, HVAC, and industrial sectors, helping teams save time and increase accuracy in their workflows. As users engage with the platform, the AI continues to improve its performance and adapt to specific business needs, ensuring better service for customers and vendors alike.

📋 Description

• Implement integrations between Canals and integration partners, including Eclipse, P21, Infor, SAP, and Acumatica, using standardized templates and API credentials • Become an ERP subject-matter expert, understanding data handling, access, authentication, and configuration • Join pre-sale discovery calls to evaluate feasibility and answer ERP-specific technical questions • Lead post-sale integration work by collecting access details, configuring endpoints, testing APIs, and validating end-to-end data flow • Troubleshoot integration issues and escalate to the Lead Support Engineer or Engineering when needed • Participate in customer onboarding and go-live calls as the technical owner of the integration process • Document integration steps, ERP nuances, and repeatable best practices • Collaborate with Customer Success, Support, Product, and Engineering to ensure integrations go live smoothly • Occasionally provide Zendesk support as needed • Report to the Head of Implementation

🎯 Requirements

• Typically 2–4 years of experience in a technical implementation, technical account management, integrations, or customer engineering role at a SaaS company • Experience working directly with customers, managing implementations, and troubleshooting integration issues • Familiarity with APIs, REST endpoints, authentication methods, and JSON payloads • Experience with ERPs or strong desire to learn Eclipse, P21, and Infor in depth • Strong communication skills and ability to explain technical concepts to technical and non-technical users • Excellent organization and project management abilities • Comfort working in a fast-moving, fully remote environment with high ownership • English proficiency required; Spanish or Portuguese is a plus • Legal right to work in the country where applying • LinkedIn URL, resume, and responses to required application questions

🏖️ Benefits

• Remote-first, flexible work environment • Professional development and career-growth opportunities • Opportunity to make a meaningful impact at a rapidly growing, profitable company • Work alongside distributed teammates across North and South America • Equal opportunity employment