Implementation Manager – Legal

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Foundation AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🤖 Artificial Intelligence

⚖️ Legal

💳 Fintech

💰 Seed Round on 2019-04

Artificial Intelligence • Legal • Fintech

Foundation AI is an innovative technology company that specializes in automating the processing of inbound documents for the litigation and claims industry. Utilizing advanced artificial intelligence, Foundation AI streamlines the classification, indexing, and routing of documents, significantly enhancing operational efficiency for law firms and claims departments. By doing so, it enables organizations to reduce processing times and costs, allowing teams to focus on higher value work and improve overall productivity.

📋 Description

• Engage with existing and prospective customers to define business requirements and match them to Foundation AI products and solutions • Showcase product and solution concepts through presentations, demos, user evangelization, and documentation • Lead discovery sessions with IT and business users to understand business objectives and system/application needs • Facilitate project execution through requirements gathering and documentation • Design solutions that meet client requirements using understanding of Foundation AI product features and related technologies • Create business cases, usage scenarios, BRDs, solution blueprints, configuration specifications, training documents, FAQs, and other documentation • Work with Customer Success to complete project milestones for production go-live, initial rollout, and Hypercare sign-off • Communicate progress and expectations; proactively manage and escalate risks • Support clients through go-live and promote solution adoption and usage • Provide regular end-user feedback to the product team

🎯 Requirements

• Technical degree (Engineering) or business degree (MBA, BBA) from a reputed institute • 3–8 years of experience in SaaS or product consulting industry • Ability to manage multiple projects using strong planning and organizational skills • Outstanding verbal, written, and presentation skills • Strong interpersonal skills with ability to influence and build effective customer relationships • Experience with team facilitation, business case development, business analysis, process mapping, and business process redesign • Experience with LegalTech, specifically litigation involving Workers Compensation, Personal Injury, Social Security Disability, Veterans Benefits, and/or Insurance Defense • Systems implementation skills including requirements/process analysis, focus group sessions, conceptual and detailed design, configuration, testing, training, change management, and support • Ability to set and manage customer expectations and work independently on project assignments • Exposure to onshore–offshore setup is nice to have • Enterprise-level business project experience is nice to have • Experience with case management systems such as Litify, Filevine, Smart Advocate, Neos, or Meruscase is nice to have • CBAP certification is highly desirable

🏖️ Benefits

• Inclusive and diverse workplace • Equal employment opportunities • Employee feedback shapes workplace improvements, wellbeing support, career growth, and community building

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