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Business Systems Manager

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $170k - $190k / year

⏰ Full Time

đźź  Senior

đź”´ Lead

⚙️ Business Operations

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Framework

11 - 50 employees

Founded 2021

🏭 Manufacturing

đź’Ľ Consulting

đź”§ Hardware

Manufacturing • Consulting • Hardware

Framework is a company dedicated to creating high-performance laptops that emphasize repairability, upgradability, and customization. By producing laptops with the latest Intel and AMD processors, Framework aims to address the issues in the consumer electronics industry by offering products that consumers can easily repair and upgrade, extending the lifespan of the devices. Through their Marketplace, users can purchase various modules for upgrades, replacements, and customization. Framework is committed to sustainability and empowering consumers to maintain and enhance their devices over time.

đź“‹ Description

• Own NetSuite end to end, including configuration, workflows, saved searches, SuiteScript, roles, permissions, and core Finance, Operations, and Supply Chain processes • Build and maintain integrations connecting NetSuite with the e-commerce platform, Marketplace, 3PLs, payment/tax providers, and finance tools using Celigo, APIs, webhooks, and custom ETL • Use AI coding agents to build and debug SuiteScript and integrations • Establish standards for code review, sandbox testing, reconciliation, and production releases • Own EDI and partner integrations, including onboarding trading partners, maintaining mappings, and resolving transaction exceptions • Lead the systems roadmap by prioritizing requests across Finance, Operations, and Supply Chain • Evaluate when to buy, configure, integrate, or build systems • Manage and mentor a NetSuite engineer • Drive execution across business systems • Manage releases and upgrades, monitoring, documentation, access reviews, runbooks, and audit support • Collaborate with Finance, Operations, Supply Chain, Engineering, and other business teams • Report to the CFO

🎯 Requirements

• 7+ years of experience in business systems, enterprise applications, or a related technical discipline • 5+ years of hands-on NetSuite administration and SuiteScript 2.x development • Daily, hands-on experience using AI coding agents such as Claude Code, Codex, or Cursor • Strong judgment about validating and safely deploying AI-generated code • Experience designing and operating integrations using REST APIs, webhooks, an iPaaS such as Celigo or Boomi, or custom ETL • Strong SQL skills with transactional business data • Hands-on EDI experience with retail, distribution, logistics, or other trading partners • Strong understanding of order-to-cash, procure-to-pay, inventory, revenue, payments, and month-end close • Experience leading, mentoring, or managing at least one engineer, administrator, or technical systems owner • Excellent written and verbal communication • Experience at a hardware, manufacturing, or consumer electronics company • Experience with multi-region e-commerce, multiple entities/currencies, 3PLs, serialized inventory, RMAs, or complex fulfillment • Google Cloud experience, including BigQuery, Cloud Run, Cloud Storage, or Pub/Sub • Data warehouse experience, including data modeling, pipeline scheduling, and data quality monitoring • Experience with Looker, LookML, or another modern BI platform • Experience with the Model Context Protocol (MCP) or building AI-powered internal tools and agents • NetSuite certification such as SuiteFoundation, NetSuite Administrator, or SuiteCloud Developer • Experience designing financial controls or supporting audits in a high-growth company • Ability to work in the United States

🏖️ Benefits

• Competitive salary • Equity • Health benefits • Paid company holidays • 20 PTO days per year • Paid Parental Leave • Flexible work hours and locations • Every other Friday off • 401K with matching for US employees • Necessary work equipment provided directly to employees • Opportunity to work at a startup making a positive social and environmental impact

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