Healthcare Client Partner

🕒 October 9

🇺🇸 United States – Remote

💵 $90k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

Where this job comes from

Posted on FranklinCovey's careers page, not through a job board

First seen by Remote Rocketship October 9

Logo of FranklinCovey

FranklinCovey

501 - 1000 employees

Founded 1997

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

FranklinCovey is a global leader in organizational transformation, specializing in developing exceptional leaders, teams, and cultures that drive business results. They provide a range of services including training courses, executive coaching, and consulting, focusing on personal and interpersonal effectiveness to enhance individuals' skills and overall team performance. With tools such as the All Access Pass and the 7 Habits of Highly Effective People®, FranklinCovey empowers organizations to achieve consistent, breakthrough results in various sectors.

📋 Description

• Build and maintain strong, long-lasting relationships with key stakeholders within assigned Healthcare Market accounts • Identify and pursue opportunities to expand the book of business through upselling and cross-selling • Collaborate with clients to understand business objectives and challenges and develop tailored strategies • Regularly assess account performance, track key metrics and customer feedback, and drive retention • Work with sales, marketing, and product development teams to align on client needs and deliverables • Prepare and present reports on account performance, pipeline growth, and industry trends • Address client concerns promptly and effectively, ensuring timely solutions and high client satisfaction

🎯 Requirements

• Bachelor’s or advanced degree in Business Administration, Marketing, or a related field • 3+ years of experience in account management, sales, or business development • 3+ years of experience managing and growing Enterprise healthcare accounts • Experience selling into or operating within acute care or health system environments (e.g., IDNs, regional health systems, academic medical centers, or large multi-site hospital groups) • Proven track record of retaining and expanding complex healthcare accounts • Direct experience building relationships with operational and executive stakeholders within health systems or acute care settings • Strong understanding of Healthcare Market client needs and market trends within the industry • Excellent communication, negotiation, and interpersonal skills • Ability to work independently and collaboratively in a fast-paced environment • Proficiency in CRM software and Microsoft Office Suite • Strong analytical and problem-solving skills, with a results-oriented mindset

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA • Employee stock purchasing program • 401(k) • Paid time off • Holiday pay

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