Automotive BDC Representative

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Freedom Motors USA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

🚘 Automotive

🏭 Manufacturing

👥 B2C

Automotive • Manufacturing • B2C

Freedom Motors USA is a retail vehicle manufacturer and dealer specializing in rear-entry wheelchair-accessible SUVs and vans. Founded in 1987 and based in Battle Creek, MI, the company designs and builds its own ramps and accessibility technology in the USA, emphasizing hydraulic moving parts, super-wide 48" ramps, and construction methods that preserve OEM structural integrity and safety. Freedom Motors serves both retail customers (individuals and families) and commercial/NEMT operators, offering vehicle conversions, accessible SUVs and vans (including hybrid options), service support with an “open-sourced” repair approach, and financing options.

📋 Description

• Respond to inbound sales inquiries via phone, email, text messaging, and live chat • Make 65–80 outbound calls per day and send 100+ emails daily to generate leads and uncover sales opportunities • Build trust, create excitement, and sell the Freedom Motors experience • Professionally overcome objections • Follow scripts, communication processes, and lead-handling procedures • Create and maintain long-lasting customer connections through consistent follow-up • Assess customer needs, budgets, and timelines and match them with the right mobility solution • Maintain accurate customer interaction and sales activity records in CRM, text messaging, and chat systems • Partner with Mobility Specialists to transition customers toward vehicle delivery • Meet or exceed daily, weekly, and monthly metric goals • Maintain quick response times and consistent follow-up communication • Convert raw leads into scheduled video demonstrations while delivering a VIP-level customer experience

🎯 Requirements

• Must be available to work Monday-Friday during business hours (9:00 AM – 6:00 PM) • Availability for rotating weekend coverage as needed • Previous automotive BDC experience is required • Must have a quiet, professional home office environment with reliable high-speed internet • Exceptional verbal and written communication skills • Ability to build rapport quickly and professionally • Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations • Results-driven mindset with the initiative to manage time effectively in a fast-paced environment • Strong computer skills • Ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously • Professional, resilient, and positive attitude • Empathy and optimism when speaking with families facing mobility challenges • Customer-focused attitude and strong work ethic • Legally authorized to work in the US

🏖️ Benefits

• 401(k) • 401(k) matching • Bonus based on performance • Competitive salary • Dental insurance • Health insurance • Paid time off • Vision insurance • Wellness resources • Flexible work from home options available • Guaranteed $25/hour training pay during the first 90 days • Performance-based incentives tied to qualified leads and sales production after the training period