Call Center Customer Service Agent

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🔥 14 minutes ago

🐊 Florida, North Carolina, +4 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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FRONTLINE CALL CENTER

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.

📋 Description

• This assignment will move quickly once candidates receive client clearance, so applicants must be responsive, prepared, and able to complete all onboarding and training requirements within the required timeframes. • All shifts available 24 hours a day.

🎯 Requirements

• All candidates must successfully complete the required background check. • Potential disqualifying factors may include: Bankruptcy Recent felony convictions Unresolved financial obligations, including tax evasion or defaulted federal student loans Final eligibility decisions are made through the client’s background-screening • Agents may not work solely from a laptop screen or laptop keyboard. A complete workstation with dual monitors and separate equipment is required.

🏖️ Benefits

• Background Check and Client Clearance • Computer and Equipment Requirements • Quiet and distraction free working environment • Laptop or desktop maintained by the Employee and at least meeting these specifications: Dual Monitors Windows 11 based PC (no MACs or Chrome Book) Processor [CPU]: Intel Core i5 or higher Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation) Memory [RAM]: 16GB with 12GB useable DDR4 Storage [Drive]: 256GB SSD (Capable of storage upgrades) Screen Resolution: 1366x768 Necessary Connections: RJ-45/Ethernet, HDMI Out A high-quality USB headset compatible with the above computer A reliable method of taking and placing work contacts A reliable method to contact the Employee Call-Out Line Hardwired internet connection at least meeting these specifications: 20 Mbps download speed or higher 10 Mbps upload speed or higher 20 ms latency or less Internet Requirements: Candidates must complete a test through Speedtest.net and provide clear screenshots showing: Download speed of 20 Mbps or higher Upload speed of 10 Mbps or higher Ping of 20 milliseconds or less Additional Equipment: Two monitors Separate keyboard Separate mouse Headset Agents may not work solely from a laptop screen or laptop keyboard. A complete workstation with dual monitors and separate equipment is required.