Insurance Customer Service Representative

Job not on LinkedIn

🕒 July 29

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11 - 50 employees

Founded 2016

The Insurance Industries #1 Recruiting Firm for Agents!!

📋 Description

• Handle inbound client calls, emails, and service requests • Assist with policy changes, billing questions, renewals, and general inquiries • Document all activity accurately within the agency’s management system • Maintain daily accountability tracking including: Incoming and outgoing calls, Alerts worked (critical and standard), Notes completed and tasks resolved • Communicate professionally with agency staff and iStaff Pros management • Follow agency workflows, procedures, and service expectations • Maintain confidentiality and professionalism at all times

🎯 Requirements

• Active Property & Casualty (P&C) insurance license • Minimum 2 years of insurance customer service or agency office experience • Ability to pass a background check • Dedicated home office with reliable internet • Strong phone presence and written communication skills

🏖️ Benefits

• Paid Time Off and paid holidays • Life insurance benefits • License reimbursement • Fully remote, work-from-home position • Long-term placement with established agencies • Ongoing support and management through iStaff Pros