Sales Operations Support, PACS Informatics Software – Entry Level

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

⚪️ Entry-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Support and maintain account relationships and internal operational procedures for the Synapse Select PACS software customer base • Maintain fluent knowledge of sales models, contracts, and available product options for Synapse Select • Maintain and update reference documentation under the direction of the Manager of Operations – Informatics, Global Product Manager, and Sales Team • Work with customers to update and maintain customer contact information • Maintain multiple customer databases • Act as a liaison between customers and Fujifilm departments • Work with the Global Product Manager, Finance departments, and Sales Team to address billing issues • Provide customers with detailed account information • Provide customer account and business metric data to the Global Vice President Cardiovascular Business and Global Product Manager • Identify contract inadequacies • Follow up on and support efforts to increase profit margins while supporting process standardization • Intake, communicate, manage, and track cancellations and related tasks • Schedule internal and external meetings • Send customer notifications following established processes or upon request from legal and/or leadership

🎯 Requirements

• Associate’s degree in business preferred or equivalent experience • Minimum of 1-2 years of relevant experience • Experience working with customer contracts preferred • Fluent in Microsoft Office Products • Ability to provide support on multiple projects at the same time • Able to work independently in a fast paced, deadline driven environment and multitask within an environment of rapidly changing priorities • Strong interpersonal, verbal and written communication skills • Experience with internal software tools such as Salesforce, Salesforce Service, and SAP are a plus • Strong problem-solving skills • Extreme attention to detail • Usual office working conditions • Frequently required to sit, talk, or hear • Good manual dexterity • Ability to sit for extended periods • Occasionally lift and/or move up to 10 pounds • Must comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards • Must comply with the company’s Quality Management System • Must comply with facility vendor credentialing requirements where applicable

🏖️ Benefits

• Flexible environment • Occasional (up to 10%) travel may be required based on business need • Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training • Reasonable accommodation during the application and selection process • COVID-19 vaccination accommodations for medical, religious, or other legally required exemptions