Sales Operations Support – PACS Informatics Software

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of FUJIFILM Corporation

FUJIFILM Corporation

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Support and maintain account relationships and internal operational procedures for the Synapse Select PACS software customer base • Maintain fluent knowledge of sales models, contracts, and available Synapse Select product options • Maintain and update reference documentation under the direction of operations, product management, and sales leadership • Work proactively with customers to update and maintain customer contact information • Maintain multiple customer databases and act as liaison between customers and Fujifilm departments • Work with Global Product Manager, Finance, and Sales to address billing issues and provide detailed account information • Provide customer account and business metric data to the Global Vice President of Cardiovascular Business and Global Product Manager • Identify contract inadequacies and support efforts to increase profit margins and standardize processes • Intake, communicate, manage, and track customer cancellations and related tasks • Schedule internal and external meetings and send customer notifications following established processes or leadership/legal requests • Comply with the company’s Quality Management System and applicable regulatory requirements

🎯 Requirements

• Associate’s degree in business preferred or equivalent experience • Minimum of 1-2 years of relevant experience • Experience working with customer contracts preferred • Fluent in Microsoft Office Products • Ability to provide support on multiple projects at the same time • Able to work independently in a fast paced, deadline driven environment and multitask within an environment of rapidly changing priorities • Strong interpersonal, verbal and written communication skills • Experience with internal software tools such as Salesforce, Salesforce Service, and SAP are a plus • Strong problem-solving skills • Extreme attention to detail • Ability to comply with the company’s Quality Management System • Ability to comply with applicable U.S. FDA medical device regulatory requirements and ISO 13485 standards • Usual office working conditions; ability to sit for extended periods; occasionally lift and/or move up to 10 pounds • Willingness to comply with applicable facility vendor credentialing and vaccine requirements

🏖️ Benefits

• Dynamic, flexible work environment • Occasional (up to 10%) travel may be required based on business need • Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training • Reasonable accommodation in the application and selection process • COVID-19 vaccination accommodation for medical, religious, or other legally required exemptions • Encouragement of vaccination and periodic COVID-19 testing/indoor face covering requirements with applicable accommodations

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