Senior Project Team Support Engineer

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

Healthcare • Electronics • Imaging

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Provides highly visible remote technical, applications and system admin support for HCUS customers. • Supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. • Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. • Assesses hardware, software and network related issues on customer systems and provides solutions for repairs by performing remote troubleshooting, diagnostic evaluations and routine inspections on medical imaging systems, equipment and components sold or serviced by the company. • Collaborates with other internal and external groups on solving complex technical issues and developing innovative solutions. • Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances through continuous education.

🎯 Requirements

• Bachelors Degree, Trade School Certificate (Industry Related), or Industry experience equivalent • Minimum of 7 years of industry related professional experience • Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server and Oracle • Advanced knowledge of Synapse workflows and their implementations. • Advanced knowledge in Synapse application front end. • Advanced knowledge of medical informatics hardware (VMWare and Storage Solutions). • Experience with clinical data transfer protocols and interfaces (HL7 and DICOM). • Industry-specific certifications in relevant technical background (Microsoft, VMWare, Cisco certifications). • Security Certifications (Security + or the equivalent).

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities