Patient Care Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Full Potential Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Full Potential Solutions is a global business process outsourcing and customer experience company that provides operations, customer retention, pre-sales, customer protection, and conversational AI design services. The company operates multiple locations including Bogotá, Manila, Davao and Pune and offers structured hiring, onboarding and training programs for employees and candidates. Full Potential Solutions focuses on delivering operational support and customer-facing services to clients while emphasizing employee development and scalable hiring processes.

📋 Description

• Welcome and assist patients, customers, and vendors • Serve as a primary point of contact for patient questions, requests, and general inquiries • Manage incoming calls, emails, and digital communications • Schedule, confirm, and reschedule patient appointments • Optimize provider schedules and help fill same-day openings • Support appointment reminder and confirmation processes • Verify patient demographics and insurance eligibility and maintain accurate EMR information • Assist with insurance coverage, benefits, and financial responsibility questions • Prepare patient charts and required documentation • Process co-pays, payments, charges, and account information in the EMR • Monitor patient flow and provider schedules, addressing delays, gaps, and scheduling conflicts • Keep patients informed about wait times, delays, and next steps • Coordinate with clinical and optical teams to support patient transitions and continuity of care • Support patient retention through follow-up, recall, and reactivation outreach • Maintain a clean, organized, patient-ready front office • Perform other duties assigned by the Practice Manager, Assistant Practice Manager, and/or Optometrist

🎯 Requirements

• Minimum education requirement – High school diploma or equivalent • Patient-focused mindset • Strong communication skills • Organization and attention to detail • Proactive problem-solving • Team collaboration • Comfortable using computers and able to quickly learn EMR, scheduling, and practice management systems • Adaptability in a fast-paced healthcare environment • Understanding of patient information confidentiality and professionalism

🏖️ Benefits

• Lucrative compensation program • Medical benefits • Dental benefits • Vision benefits • Opportunity for high potential career growth with a fast-growing company