Senior Manager, Financial Systems

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $155k - $190k / year

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

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Logo of Fullsteam

Fullsteam

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Own administration, support, and roadmap execution for Fullsteam’s financial systems, initially focusing on Zuora and Zuora CPQ • Manage Zuora, Salesforce, and NetSuite integrations across the quote-to-cash process • Design, set up, troubleshoot, and document API connectors between business unit systems and Zuora • Manage payment gateway and processor provider relationships integrated with Zuora and NetSuite • Manage Zuora technical support cases, billing document templates, and custom workflow or object logic • Manage the relationship with NetSuite Advanced Customer Support, including escalations and renewals • Partner with Accounting on system-supported month-end and quarter-end close processes • Lead financial systems evaluations, implementations, enhancements, testing, and user acceptance activities • Lead, mentor, and develop a team of financial systems professionals • Serve as liaison between Finance, Sales Operations, IT, Technology Operations, Revenue Operations, and external implementation partners • Establish and maintain data governance, system access, and control standards • Troubleshoot billing, subscription, and related financial system issues • Manage and support the broader finance technology stack • Evaluate and recommend tools, automation, AI opportunities, and system enhancements • Manage technical vendor relationships, service performance, escalations, licensing, and renewals • Maintain application controls, approval workflows, role-based access, and segregation-of-duties requirements • Coordinate access reviews, control testing, audit evidence, and remediation activities • Protect sensitive financial data under security, privacy, records management, and data governance standards • Partner with IT and Information Security on architecture, integrations, identity and access management, cybersecurity, data platforms, operations, and technology risk • Participate in enterprise intake, architecture, security, vendor, change management, and release management processes • Coordinate impact assessments, testing, release plans, and support readiness for cross-system changes

🎯 Requirements

• 8+ years of experience in financial systems, revenue operations, ERP administration, or a related finance technology role • 3+ years of people management experience • Hands-on administration experience with Zuora and Zuora CPQ, including billing, platform configuration, and related revenue or subscription management processes • Hands-on administration experience with NetSuite; SuiteScript or SuiteFlow experience preferred • Working knowledge of Salesforce and its integration points with billing and ERP systems • Strong understanding of quote-to-cash processes and general ledger workflows • Bachelor’s degree in Finance, Accounting, Information Systems, or a related field • NetSuite Administrator or ERP Consultant certification preferred • SaaS or multi-company back-office operating experience preferred • Strong knowledge of financial systems and process automation, including experience identifying, designing, or implementing AI-enabled solutions • Working knowledge of internal controls and IT general control frameworks • Experience with financial reporting, data platforms, reconciliation processes, and building integrations between financial systems • Detail-oriented with strong organizational and time management skills • Hands-on leadership style with a pragmatic, business-focused approach to service delivery, project execution, and decision-making • Proven ability to lead, motivate, and develop teams by setting clear priorities, delegating effectively, communicating actively, and coaching team members • Strong verbal and written communication skills, with the ability to partner effectively across all levels of the organization • Demonstrated ability to partner effectively with Accounting, Finance, IT, Information Security, Internal Audit, Procurement, Legal, vendors, and business stakeholders

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