Senior Rev Ops Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of Fullsteam

Fullsteam

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Collaborate with Customer Support, Sales, and Onboarding teams to ensure customer, contract, pricing, and usage information is accurately and timely captured for billing and operational purposes • Coordinate billing-related operational workflows across the Parking business units • Partner with functional leaders to align operational processes with business goals, revenue targets, and customer commitments • Communicate operational risks, discrepancies, and trends to leadership with recommendations • Own day-to-day financial reporting for the Parking Group • Prepare and review weekly and monthly financials with the Group President • Ensure consistent reporting of revenue, MRR, usage-based charges, and other financial metrics • Support quarterly and annual planning with historical data and trend analysis • Oversee billing execution and integrity across Parking products and services • Coordinate Accounts Payable and Accounts Receivable responsibilities • Support monthly, quarterly, and annual close processes • Ensure compliance with internal controls, audit requirements, and accounting standards • Serve as subject matter expert for billing systems and workflows such as NetSuite • Analyze workflows for automation, standardization, and efficiency improvements • Document and maintain SOPs for billing and operations processes • Support Sales planning, KPI and scorecard rollups, commission processing, forecasting, pipeline analysis, audit support, and data reconciliation • Maintain CRM data integrity and alignment across sales systems, billing platforms, and financial reporting • Provide actionable insights to Sales and Leadership for growth and retention strategies • Mentor and develop billing and operations team members • Establish knowledge transfer and backup coverage practices • Support succession planning and skill development • Provide limited, as-needed Marketing support for campaign, blog, and promotional content • Align marketing initiatives with billing models, product offerings, and operational realities

🎯 Requirements

• 8–12+ years of experience in billing, finance operations, business operations, or related roles within a SaaS or technology-enabled environment • Strong analytical skills with the ability to interpret financial and operational data across multiple business units • Deep familiarity with billing, accounting, and ERP systems; NetSuite experience strongly preferred • Experience supporting subscription-based, usage-based, or transaction-based revenue models • Exceptional organizational skills and ability to manage complexity across multiple products and workflows • Strong cross-functional communication and collaboration skills • Experience in parking, transportation, mobility, or adjacent industries is a plus

🏖️ Benefits

• Inclusive workplace valuing diversity of thought, experience, and background • Equal Opportunity/Affirmative Action employer

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