Senior Channel Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fusion Connect

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📡 Telecommunications

🏢 Enterprise

Telecommunications • Technology • Enterprise

Fusion Connect is a leading provider of managed communication services, specializing in solutions that enhance connectivity and collaboration for businesses. The company offers a wide range of services, including managed networks, SD-WAN, broadband and dedicated internet access, and unified communications & collaboration platforms like VoIP and UCaaS. Fusion Connect also provides Microsoft Teams calling services, SIP trunks, and solutions for replacing legacy phone systems. With a commitment to customer satisfaction and service reliability, Fusion Connect has been helping businesses modernize their communication infrastructure for over two decades. The company emphasizes leveraging Microsoft 365 to help clients maximize their technology investments.

📋 Description

• Manage all business development aspects of Fusion Connect’s agents, focusing on sales revenue and lead generation • Recruit, support, manage, and train sales agents while growing the sales funnel • Achieve sales operational objectives through sales analysis, recommendations, sales programs, productivity, quality, customer-service standards, problem resolution, audits, trend identification, system improvements, and change implementation • Forecast sales, meet or exceed quotas, control expenditures, and initiate corrective actions • Evaluate competition, competitor products, pricing, services, campaigns, discounts, industry news, and trends • Recommend products, services, and pricing based on competitive developments and customer needs • Coordinate quoting, quote teams, special pricing, and proposal activities • Communicate and mitigate commissions payable to channel partners when necessary • Establish and achieve regional revenue and sales objectives by building and expanding accounts and developing regional sales strategies • Manage regional sales presentations, sales calls, demonstrations, sales literature, sales teams, proposals, RFPs, RFIs, and product expositions • Maintain customer loyalty and expand the regional customer base through executive relationships, account planning, renewals, upsells, installations, and escalations • Monitor sales results and provide sales management information through analysis of sales, account, customer service, collection, expense, and trend data • Perform Quarterly Business Reviews, Business Plans, and partner contract compliance activities • Implement sales management and human resource strategies for regional sales agents, including recruitment, training, coaching, performance reviews, compensation strategies, and career development • Maintain job knowledge through professional development and industry engagement • Drive to customer sites and partner locations for training and coaching or provide training remotely via webinars

🎯 Requirements

• Ability to manage business development for agents with a primary focus on sales revenue and lead generation • Experience recruiting, supporting, managing, and training sales agents • Ability to forecast sales accurately and meet or exceed sales quotas • Ability to analyze marketplace competition, products, pricing, services, campaigns, discounts, industry news, and trends • Ability to evaluate customer needs and recommend products, services, and pricing • Experience coordinating quoting, quote teams, special pricing, and proposal activities • Ability to communicate and mitigate commissions payable to channel partners • Ability to build and expand accounts and develop regional sales strategies • Ability to prepare and deliver sales presentations, demonstrations, proposals, RFPs, and RFIs • Ability to manage customer relationships, renewals, upsell activity, installations, and escalations • Experience monitoring sales results, account activity, customer service actions, collection reports, and sales and expense trends • Experience performing Quarterly Business Reviews, Business Plans, and partner contract compliance • Experience with recruitment, selection, orientation, training, coaching, counseling, performance reviews, compensation strategies, and career development • Willingness to update job knowledge through educational opportunities, professional publications, networks, organizations, and benchmarking • Ability to drive to customer sites and partner locations for training and coaching, or provide training remotely via webinars