Manager, Operations Enablement, Capabilities

🔥 7 hours ago

🏈 Alabama, Arizona, +28 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $102.4k - $128k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fuze Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

Healthcare • SaaS • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Deliver and manage process and digital pharmacy solutions to improve accessibility, operational efficiency, and customer engagement • Define, develop, standardize, and optimize processes and supporting technology across operations, clinical, product management, technology, and customer-facing teams • Understand, document, and translate complex business needs and technical requirements • Manage projects, resource allocation, and deliverables using continuous improvement methodology • Identify and facilitate workforce change management for new processes and technology enhancements • Monitor industry trends, competitor activities, and new technologies to identify opportunities • Analyze customer feedback, operational performance metrics, and data insights to improve user experience, satisfaction, operational efficiency, and turnaround time • Build and optimize workflows, automation, dashboards, and reporting • Guide and direct enhancements and administration of pharmacy technology, including mobile apps, web portals, and chatbots • Align team tasks with broader company goals and communicate transparently • Lead and develop an engaged team through leadership, guidance, feedback, development opportunities, and performance management • Delegate tasks based on team member strengths and workloads and remove roadblocks • Foster team spirit, improve team culture, and increase employee engagement • Ensure compliance while optimizing operations for future company growth

🎯 Requirements

• 7+ years in operations management, preferably in healthcare or digital pharmacy • 3+ years of experience managing a team • Proven leadership in continuous improvement (Lean/Six Sigma) methodologies, training, and deployment • Strong technical background in Salesforce, CRM optimization, and contact center technology • Strong analytical skills and ability to create and manage KPIs and dashboards • Excellent communication skills with the ability to influence cross-functional teams (IT, Product, Compliance) • Demonstrated problem-solving ability to turn complex operational challenges into actionable project plans • Must reside in one of the specified U.S. states • Must be authorized to work for any employer in the U.S. • Ability to work at a computer terminal with monitor, keyboard, and mouse for extended periods • Ability to stoop, bend, reach, make frequent repetitive motions, and lift, carry, push, pull, and move light objects up to 20 pounds • Ability to communicate verbally, discern auditory information, and visually perceive details

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental spouse life insurance • Legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full-time non-exempt employees • Eight weeks of paid parental leave for eligible employees • Additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month