Senior Operations Analyst, Payments

Job not on LinkedIn

🔥 4 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Garner Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Garner Health is focused on improving the way employees find high-quality doctors. With a belief in transparency and data-driven decision-making, they create solutions that facilitate better medical choices for employees. The team comprises healthcare operators, clinicians, engineers, and benefits experts, allowing for a multidisciplinary approach in developing these healthcare solutions.

📋 Description

• Own the day-to-day payments function, ensuring member payments are accurate, timely, and well controlled • Stand up and scale payment operations for new products • Use data analysis, process mapping, automation, and communication to improve payment operations • Partner with Product and Engineering to launch and scale payment capabilities • Work with operations specialists, account executives, and external partners to align workflows and solution design • Develop and maintain reporting systems and identify trends across payment KPIs such as accuracy and timeliness • Analyze and solve complex payment issues raised by clients, members, and internal stakeholders • Serve as the cross-functional payments point of contact across Product, Engineering, Finance, and Account Management • Lead and develop a small team while remaining hands-on in daily operations

🎯 Requirements

• 3+ years of relevant experience in a strategic problem-solving role • 2+ years of experience building within operational teams • Experience in analytics, business or financial operations, fast-growing startup operations, or similar • Ability to break down complex processes, recommend solutions, and implement them with cross-functional stakeholders • Experience coaching or leading others, formally or informally • Proficiency in quantitative analysis, generating meaningful insights, and data modeling • Comfort working with financial data and reconciliations • Experience with SQL, Excel/Google Sheets, and no-code/low-code AI automation tools • High ownership mentality and detail orientation • Sound judgment and rigor on high-stakes, sensitive operational work • Track record of delivering operational initiatives on tight deadlines • Methodical problem-solving and continuous improvement • Willingness to roll up your sleeves and do whatever is necessary for company success • Employment visa sponsorship is unavailable

🏖️ Benefits

• Equity incentive plan • Flexible PTO • Medical plan options • Dental plan options • Vision plan options • 401(k) • Teladoc Health • Remote work with occasional travel to HQ