Senior Manager, Safety and Quality

🔥 18 hours ago

🌵 Arizona, California, +16 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $145.6k - $182k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fuze Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

Healthcare • SaaS • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Own FuzeRx’s quality management systems (QMS), including for supply chain and manufacturing partners • Develop and maintain quality policies, SOPs, and work instructions • Ensure recalls, deviations, CAPA, complaints, adverse events, and investigations are documented, tracked, and resolved • Facilitate inspection and audit readiness with compliance and operations • Lead continuous improvement initiatives and strengthen the quality culture • Partner with cross-functional teams to resolve quality issues and prevent recurrence • Manage compilation, accuracy, and timely submission of quality metrics to licensing boards, PBMs, and accreditation organizations such as URAC • Design, track, interpret, and present quality dashboards, error rates, and performance KPIs to senior leadership • Monitor trends across medication errors, near misses, dispensing quality, patient complaints, shipping quality, and customer-specific metrics • Analyze data to identify recurring issues and emerging risks • Conduct root cause analyses for quality events and operational failures • Initiate and implement corrective and preventive actions (CAPAs) • Recommend and lead process improvements that reduce variation and improve quality and safety • Measure the effectiveness of quality improvements • Analyze patient complaints and satisfaction trends and identify operational drivers impacting patient experience • Develop recommendations to improve service quality, turnaround times, and patient outcomes • Collaborate with Customer Experience teams to reduce repeat issues • Collaborate with compliance, operations, clinical services, enterprise, and regulatory affairs teams • Provide guidance and training on quality best practices • Hire and develop team members and manage team performance • Provide direct oversight, strategic direction, and daily management to the quality team • Build career paths, provide mentorship, conduct performance reviews, and foster development

🎯 Requirements

• Graduate of an accredited school of pharmacy • Licensed Pharmacist (RPh) in good standing with a state Board of Pharmacy and any non-resident licenses as dictated by business strategy • 5+ years of management experience in quality or compliance functions • 5+ years of progressive experience in pharmaceutical, biotech, or healthcare supply chain quality assurance • Strong knowledge of FDA, DEA, cGMP, and state pharmacy regulations • Experience conducting and managing CAPA and implementing QMS processes • Strong collaboration skills across supply chain, operations, clinical, and regulatory teams • Proficiency in GSuite, Slack, and digital quality management systems • Excellent organizational and communication skills, with ability to influence stakeholders and vendors • Proven track record of managing, mentoring, and scaling a technical or clinical quality team • Experience in a fast-paced, start-up environment • Strong ability to synthesize complex data into clear, concise communication and action • Formal process improvement training (Lean / Six Sigma) preferred • Formal quality certification preferred • Formal project management training / certification preferred • Must be authorized to work for any employer in the U.S.

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental insurance plans, including spouse life insurance and legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full time non-exempt employees • Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month