Senior Product Manager – Billing Core

Job not on LinkedIn

🔥 35 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $140k - $220k / year

⏰ Full Time

🟠 Senior

📊 Billing Specialist

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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gaiia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

📡 Telecommunications

B2B • Telecommunications • Software

gaiia is the simplest platform designed to run Internet Service Providers (ISPs) by offering an all-in-one solution for billing, operations, automation, and customer management. The platform includes features such as a billing engine, customer portal, inventory and fulfillment management, network monitoring, workforce scheduling, and reporting and analytics. By prioritizing a customer-first approach, gaiia aims to streamline operations and enhance the customer experience while increasing profitability and reducing churn.

📋 Description

• Own the product vision for gaiia's Billing & Revenue Management module • Collaboratively define product strategy with the squad, stakeholders, and leadership • Identify, research, and prioritize work using customer feedback, operational data, and business goals • Use data analysis, customer interviews, and competitive research to develop telecom billing and revenue management expertise • Own and maintain the product backlog • Develop and maintain a billing product roadmap aligned with company growth goals and customer needs • Lead product strategy execution to meet customer needs and improve operational efficiency • Collaborate with Customer Success, Sales, and Implementation teams to translate billing pain points into product improvements • Understand billing architecture implications and communicate trade-offs • Design robust solutions for billing edge cases, payment workflows, and tax compliance • Reduce manual effort, minimize billing errors, and accelerate customer time-to-value • Collaborate with a squad including a Team Lead, Full-Stack Developers, Product Designer, and QA Specialist • Work with Product Managers, Product Designers, Customer Success, Sales, and Implementation teams

🎯 Requirements

• Experience with medium to large web application SaaS (B2B or B2C) • Background in accounting or finance • Proficiency in human-centered design principles • Proficiency in English communication; French is a bonus • At least 5+ years in a Product Management role • Experience with B2B software, especially in billing, payments, accounting, FinTech, or revenue management • Competency using qualitative and quantitative data for strategic vision • Strong communication across design, product, engineering, sales, and customer success • Familiarity with flexible agile team processes • Ability to reason about rating, charging, invoicing, proration, credits, and adjustments • Hands-on experience in accounting, finance, or financial operations • Working knowledge of general ledger, double-entry bookkeeping, accounts receivable, revenue recognition (ASC 606 / IFRS 15), and month-end close • Ability to translate reconciliation, audit, and reporting needs into product requirements • Experience defining and validating financial and regulatory reports • Comfort working directly with data using SQL or similar • Demonstrated experience using AI tools such as Claude, ChatGPT, Copilot, or Cursor • Ability to build and iterate on AI-powered workflows • Comfortable using AI coding assistants • CPA, CA, CMA, CGA, or ACCA designation is a nice-to-have • Understanding of billing systems, payment gateways, and tax engines is a nice-to-have • Commitment to learning telecom-specific billing patterns is a nice-to-have

🏖️ Benefits

• Flexible 25-days of vacation • Stock Options Plan • Group Insurance • Telemedicine • Life Spending Account • RRSP & DPSP • Flexible working hours & all-remote work • Accessible technologies and disability accommodations during the application process

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