Business Process Consultant – Green Belt

🔥 12 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $68k - $97.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Lead process improvement projects to improve efficiency, quality, customer experience, and operational performance using Lean, Six Sigma, Agile, and continuous improvement methods • Analyze business processes, workflows, operational metrics, and performance data to identify gaps, risks, dependencies, and improvement opportunities • Facilitate process mapping, value stream mapping, root cause analysis, Kaizen events, and problem-solving sessions with cross-functional stakeholders • Develop current-state and future-state process designs that reduce complexity and align with strategic business objectives • Establish success metrics, track outcomes, and prepare reports, presentations, and recommendations for business stakeholders and leadership • Support change management by documenting improvements, communicating process changes, assisting with implementation planning, and recommending mitigation strategies • Promote operational excellence by sharing best practices, improvement tools, and process optimization techniques across enterprise initiatives • Partner with business leaders, Lean Six Sigma Black Belts, subject matter experts, and operational teams across Customer Experience functional areas

🎯 Requirements

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field, or equivalent experience • Five or more years of experience in process improvement, operational excellence, business operations, project management, business analysis, or a related discipline • Lean Six Sigma Green Belt certification required • Experience leading improvement initiatives that delivered measurable business outcomes • Working knowledge of Lean, Six Sigma, Agile, and continuous improvement methodologies • Experience facilitating process mapping, root cause analysis, Kaizen events, and process redesign efforts • Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations • Demonstrated progression toward LSS BB certification • Experience developing customer journey maps and facilitating journey mapping workshops • Experience using workflow visualization and productivity tools • Ability to manage multiple priorities and projects simultaneously • Effective communication, facilitation, presentation, and stakeholder management skills • Results-oriented mindset with strong problem-solving skills • Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, Visio, SharePoint, and Teams • Video cameras must be used during all interviews and during the initial week of orientation

🏖️ Benefits

• Work flexibility • Learning and career development • Remote-based opportunity within the United States • Opportunities to travel through your work (0-10%) • Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies