Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Contact Center Provider Services
🔥 7 minutes ago
⚜️ Louisiana – Remote
💵 $27.2k - $38.9k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Engage promptly and professionally with providers and members through inbound/outbound calls, emails, and live chat • Listen carefully to questions and concerns, providing clear and accurate information • Document all interactions, feedback, and resolutions accurately in the CRM • Collaborate effectively with team members and supervisors
🎯 Requirements
• High school diploma/GED required • 1–2 years of experience in customer service, preferably healthcare • strong organizational and communication skills • ability to actively listen and show empathy • ability to multitask and navigate multiple systems simultaneously
🏖️ Benefits
• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies
Apply NowSimilar Jobs
🔥 20 minutes ago
Customer Service professional working with DigiMarCon assisting members with roadside breakdown assistance and delivering excellent customer service. Meeting KPIs and contributing to process improvements.
🔥 4 hours ago
Scheduler for Franciscan Health managing patient appointments and assisting with healthcare inquiries. Focused on scheduling and customer service for healthcare providers and resources.
🇺🇸 United States – Remote
💵 $17 - $22 / hour
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🔥 14 hours ago
Remote Call Center Representative assisting customers with healthcare coverage inquiries and navigating multiple computer systems. Delivering exceptional service and managing high call volumes.
🇺🇸 United States – Remote
💵 $16 / hour
💰 Venture Round on 2009-01
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 Yesterday
Service Team Coordinator responsible for handling customer service calls related to patient scheduling and inquiries in the healthcare sector. Focused on providing excellent service and support to patients.
🇺🇸 United States – Remote
💵 $17 - $24 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 Yesterday
Pharmacy Technician providing customer support and handling prescription inquiries via phone. Verifying, documenting, and guiding customers while monitoring call center metrics.
🇺🇸 United States – Remote
💵 $17 - $31 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
