Patient Contact Center Scheduler

Job not on LinkedIn

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $17 - $22 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Franciscan Health

Franciscan Health

10,000+ employees

Founded 1875

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare Insurance • Non-profit

Franciscan Health is a healthcare organization committed to providing high-quality medical care grounded in the Franciscan tradition. They offer a range of medical services, including clinical and allied health, home health and hospice, nursing, physicians and advanced practice providers, and non-clinical and administrative roles. With a focus on embracing the values of St. Francis to care for those in need, they provide a supportive and fulfilling work environment for their employees, emphasizing a mission of compassion and community engagement. Franciscan Health is dedicated to offering a variety of employment opportunities across different medical specialties and locations.

📋 Description

• Manage inbound and outbound calls with the goals of accurately scheduling patients • Assess the caller’s needs and respond to ensure the appropriate resolution • Understand when to escalate calls to RN, provider clinic, or PEAC leadership • Proactively escalate areas of concerns or uncertainty relating to provider/ancillary departments

🎯 Requirements

• High School Diploma/GED • 1 year Healthcare contact center, ambulatory or acute clinic or physician office experience

🏖️ Benefits

• Comprehensive benefit offerings

Apply Now

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