Staff Technical Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍🔧 Technical Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Gambit Security

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $56M Series A on 2026-02

Cybersecurity • SaaS • Enterprise

Gambit Security is an autonomous cyber-resilience platform that continuously maps business applications across cloud, infrastructure-as-code, backups, and middleware to prove recoverability and maintain digital continuity. It provides Cyber Resilience Posture Management (CRPM) that scores and prioritizes recovery gaps, validates clean restore points, surfaces dependencies, and generates audit-ready compliance evidence (DORA, NIST CSF, SOX). Gambit is agentless, deploys quickly, integrates with ticketing and orchestration via a REST API, and targets security, infrastructure, and operations teams to help organizations demonstrate SLAs, optimize backup spend, and recover from ransomware and other disruptions.

📋 Description

• Own strategic and technically complex customer accounts from kickoff through renewal • Define success criteria, drive implementation plans, and validate application mapping, criticality tiering, and RTO/RPO targets • Turn Gambit findings into remediation plans tied to business impact, engineering effort, cloud cost, and risk retired • Advise on backup policy and clean recovery paths • Facilitate recovery readiness and tabletop exercises • Build control-level evidence packages for regulatory and compliance frameworks • Own quarterly business reviews and produce posture assessments, peer benchmarks, and cost-of-remediation analyses for CISO audiences • Own escalations end to end, including during customer incidents • Maintain risk registers and renewal readiness assessments • Support commercial conversations as the technical trusted advisor • Create playbooks, templates, and reusable analyses • Mentor other TAMs • Represent customers to Product and R&D with ranked, evidence-backed demand • Act as the technical escalation backstop for other TAMs

🎯 Requirements

• 10+ years in technical account management, customer success engineering, technical consulting, solutions architecture, or post-sale technical delivery • At least 4 years owning enterprise or strategic accounts directly • Expert-level depth in at least one major cloud and working fluency in a second • Track record of designing or validating recovery for business-critical applications across hybrid, multi-cloud enterprise estates • Experience leading real recovery tests • Direct experience taking a regulated enterprise customer through an audit or regulatory assessment • Experience producing control-level evidence under at least one of DORA, NIS2, SOX, SOC 2, ISO 27001, or NIST • Ability to read and critique infrastructure as code to find the source of drift • Ability to query APIs, work in JSON and GraphQL, build analyses in notebooks, and use agentic AI tooling or MCP-based integrations • Measurable record of retention and expansion on strategic, high-revenue accounts • Experience turning around at least one at-risk enterprise account • Ability to present to a CISO, board-level audience, and auditor without leadership preparation • Executive deliverables personally built that drove a customer decision • Experience building playbooks, templates, or programs adopted across a team or function • Experience serving as the escalation backstop for other account managers • Experience representing the customer function in cross-functional forums with Product, Engineering, and Sales leadership • Experience supporting a customer through a live ransomware event, major outage, or real recovery • Bachelor's degree in a technical field or equivalent practical experience • Openness to up to 25% travel for customer and industry events • Nice to have: Experience at a cyber resilience, backup and recovery, data protection, CSPM, or observability vendor, or with platforms such as Veeam, Rubrik, Cohesity, or Commvault • Nice to have: Prior hands-on experience as a cloud, infrastructure, SRE, or security engineer

🏖️ Benefits

• Competitive medical, dental, and vision insurance • A $350 work-from-home stipend • Work alongside smart, supportive, and collaborative co-workers • OTE ranging from $260,000 - $290,000 (80/20 split)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume