Principal Technical Account Manager

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $190k - $220k / year

⏰ Full Time

🔴 Lead

🧑‍🔧 Technical Account Manager

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Ping Identity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Direct technical strategy and governance standards for complex global accounts • Translate long-term enterprise goals into a cohesive product journey • Influence C-suite stakeholders and align business vision with Ping Identity’s capabilities and roadmap • Own the evolution of global TAM delivery • Define strategic KPIs and create service frameworks • Drive global knowledge-sharing strategy • Lead critical internal initiatives and high-level Get to Green strategies for at-risk global accounts • Define requirements and functional scope for internal AI productivity tools • Integrate advanced analytics and AI into TAM workflows for predictive insights • Shape company-wide policy and product strategy using enterprise insights • Represent Ping Identity as a global thought leader at industry summits and executive briefings

🎯 Requirements

• 10+ years of senior-level technical account management, enterprise architecture, or consulting experience • Expert-level mastery of cybersecurity architectures and risk management frameworks • Ability to design comprehensive, secure enterprise ecosystems aligned with modern security standards • Proven track record of operationalizing AI tools, LLMs, and predictive analytics across technical teams • Exceptional executive presence for C-suite stakeholders in high-pressure environments • Proven ability to design and implement organizational service frameworks, KPIs, and delivery methodologies on a global scale • Deep architectural mastery of enterprise IAM, security governance, and multi-cloud infrastructure • Demonstrated history of driving technical enablement and talent strategy across large technical organizations • Recognized thought leadership via publications, blogs, or industry speaking engagements (advantage) • Experience conceptualizing and deploying custom AI-driven operational tools in a technical service environment (advantage)

🏖️ Benefits

• Flexible, collaborative work environment • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)

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