Senior Strategic Accounts Manager – Mid-Market

🔥 54 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 21%

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Garner Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Garner Health is focused on improving the way employees find high-quality doctors. With a belief in transparency and data-driven decision-making, they create solutions that facilitate better medical choices for employees. The team comprises healthcare operators, clinicians, engineers, and benefits experts, allowing for a multidisciplinary approach in developing these healthcare solutions.

📋 Description

• Retain and upsell small and mid-market employer clients with 250–1,000 lives • Collaborate with Account Managers to ensure excellent client experiences and expected results • Advise clients as a trusted strategic partner on plan design, cost trends, and plan performance • Establish and manage strategic broker and client relationships • Monitor client health, anticipate strategic needs, and execute proactive plans addressing account risks • Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner’s value and ROI • Drive improved Net Revenue Retention and other KPIs for the book of business • Report to the Director, Strategic Accounts

🎯 Requirements

• Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance • 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space • Proven results achieving retention and upsell targets year over year • Ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment • Excellent communication, presentation, and articulation skills • Demonstrated ability to solve problems in ambiguous strategic situations • Ability to operate with individual accountability and commitment to authentic feedback

🏖️ Benefits

• Bonus-eligible • Eligible to participate in equity incentive plans • Flexible PTO • Medical/Dental/Vision plan options • 401(k) with company match • Flexible spending accounts • Teladoc Health • Remote work • Occasional travel to HQ • Competitive benefits plans