Cloud Operations Lead

🔥 1 minute ago

🤠 Texas – Remote

infoinfo

💵 $136k - $184k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Oversee enterprise cloud operations across the VA Enterprise Cloud, ensuring availability, reliability, security compliance, capacity optimization, and modernization readiness • Manage cloud operational workflows, orchestration pipelines, monitoring tools, incident processes, service catalog offerings, and capacity forecasts • Collaborate with cloud engineers, incident responders, cybersecurity teams, architects, and VA stakeholders • Maintain and refine cloud governance standards • Validate monitoring coverage and ensure security and TIC compliance • Coordinate incident handling and oversee change alignment across VA’s cloud infrastructure • Design and manage cloud performance measurement systems • Streamline response workflows and enhance automation • Integrate cloud operations with hosting, development, cybersecurity, and network teams • Provide VA leadership with operational insights, incident reviews, capacity and demand assessments, modernization roadmaps, and reliability recommendations • Drive continuous improvement by identifying operational gaps, optimizing autoscaling and orchestration processes, strengthening documentation, expanding automation, and maturing cloud performance management practices • Support the Department of Veterans Affairs through the Infrastructure Operations Support Services program • Travel less than 10%

🎯 Requirements

• Bachelor’s degree or equivalent and 5+ years of experience • Experience leading cloud operations, monitoring, major incident response, or cloud governance in enterprise IT environments • Demonstrated expertise with multi-cloud environments, including Azure, AWS, and VAEC • Experience with cloud monitoring tools and operational frameworks • Strong understanding of ITSM, cloud service delivery, cloud governance, and enterprise-class configuration management • Ability to evaluate cloud documentation, workflows, capacity models, monitoring systems, and operational outputs for completeness, accuracy, and compliance • Experience developing cloud performance plans, audit artifacts, dashboards, and corrective-action processes • Excellent written, analytical, and stakeholder communication skills • Ability to collaborate across cloud engineering, network, cybersecurity, hosting operations, and federal organizations • Must be able to obtain a Public Trust clearance • US citizenship required • No visa sponsorship available • Desired: Experience supporting VA, federal programs, or large regulated cloud environments • Desired: Cloud certifications, ITILv4, Six Sigma, or similar credentials • Desired: Familiarity with cloud security requirements, vulnerability management, TIC standards, VA Handbook 6500, and cloud governance practices • Desired: Experience with cloud orchestration, automation frameworks, incident management tools, monitoring platforms, APIs, and performance analytics

🏖️ Benefits

• Medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre-tax and post-tax contributions and company match • Full flex work weeks where possible • Paid vacation, sick, and personal time • Paid holidays • Paid parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year for new employees • Additional 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-enabled professional growth tools • Leadership development and internal mobility programs • Mission-focused culture supporting Veterans • Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value

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