
10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
đĽ 0 minutes ago
đşđ¸ United States â Remote
đľ $119k - $161k / year
â° Full Time
đ´ Lead
đ§ ServiceNow
đŚ H1B Visa Sponsor
đť Ghost score 0%
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10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
⢠Design, build, and customize ServiceNow applications and ITSM modules ⢠Create Business Rules, Script Includes, and other custom scripts to automate processes ⢠Integrate ServiceNow with other systems using REST, SOAP, and web services ⢠Perform user and role management, system maintenance, and health checks ⢠Customize user interfaces, forms, and workflows ⢠Provide end-user support and troubleshoot integrated processes and platform functionality ⢠Define and create reports, dashboards, and data analysis products with end users and stakeholders ⢠Participate in technical process reviews, postmortems, and continual process improvement ⢠Maintain current ServiceNow and industry certifications and obtain additional certifications ⢠Contribute to whitepapers, BOEs, and design documents ⢠Lead high-stakes customer demonstrations ⢠Drive methodology changes, manage deliverables, resolve process issues, and shape standards ⢠Mentor junior team members, support staff development, lead knowledge-sharing sessions, and lead innovation projects and technology pilots
⢠Technical training, certification(s), or degree ⢠5+ years of related experience ⢠Expertise developing and customizing ServiceNow applications and ITSM modules ⢠Proficiency with SOAP, REST, web services, and integrations ⢠Strong scripting skills in at least one language, preferably JavaScript ⢠Understanding of Import Sets, Transform Maps, and CMDB ⢠Ability to analyze requirements, troubleshoot issues, and develop technical solutions ⢠Analytical, problem-solving, and debugging skills ⢠Understanding of Agile software testing lifecycle from smoke testing through production deployment ⢠Ability to document and create functionality aligned with customer value streams ⢠Ability to communicate as a high-level technical authority and lead customer demonstrations ⢠Organizational and time-management skills ⢠Ability to learn new technologies quickly ⢠Ability to drive methodology changes, manage customer deliverables, resolve process issues, and shape standards ⢠Strong communication and stakeholder negotiation skills ⢠Ability to collaborate with and influence stakeholders, mentor junior team members, lead knowledge shares, and lead innovation projects and technology pilots ⢠ServiceNow Certified Systems Administrator certification ⢠Must be able to pass a background check and obtain DHS HQ Public Trust/Federal suitability clearances ⢠US citizenship required ⢠Willingness to travel less than 10%
⢠Comprehensive medical plan options, including plans with Health Savings Accounts ⢠Dental plan options ⢠Vision plan ⢠401(k) plan with company match ⢠Full-flex work weeks ⢠Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave ⢠Typically 15 days of paid leave per calendar year ⢠10 paid holidays per year ⢠Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees ⢠Short- and long-term disability benefits ⢠Life insurance ⢠Accidental death and dismemberment insurance ⢠Personal accident insurance ⢠Critical illness insurance ⢠Business travel and accident insurance ⢠AI-powered career tool identifying career steps and learning opportunities ⢠Internal mobility team supporting career goals ⢠Wellness packages ⢠Award-winning culture of innovation and military-friendly workplace
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