ServiceNow Platform Owner

🔥 17 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Alliant Insurance Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally.

📋 Description

• Lead end-to-end ServiceNow architecture, solution design, and implementation strategy • Own the platform roadmap from discovery through go-live and optimization • Direct delivery teams on complex, multi-module implementations including ITSM, CSM, HRSD, GRC, and FSO • Engage C-suite, IT leadership, and business stakeholders to define platform vision, business outcomes, and change management • Serve as trusted technical advisor on ServiceNow strategy and organizational impact • Define scalable, secure, and maintainable architecture solutions for modules, integrations, and custom applications • Design platform architecture, data models, integration patterns, and data governance frameworks • Translate business requirements into ServiceNow solution designs and detailed user stories • Review technical design documents, data models, and integration patterns for quality and compliance • Lead scope management, risk mitigation, and escalation resolution • Coordinate delivery across internal and external teams, including implementation partners and systems integrators • Assess ServiceNow instances, including CMDB/CSDM health, configuration debt, data model governance, and upgrade readiness • Participate in or lead governance boards, steering committees, and strategy forums • Develop proof-of-concept demonstrations, technical specifications, and business cases quantifying platform value • Coach and mentor junior architects, functional leads, and delivery teams

🎯 Requirements

• Bachelor's degree in computer technology or equivalent combination of education and experience • Eight (8) or more years of experience in ServiceNow platform expertise, preferably in ServiceNow solution architecture, implementation, and delivery • Eight (8) or more years of hands-on experience designing and implementing ServiceNow solutions across multiple product lines • ServiceNow Certified Technical Architect (CTA) • Certified Master Architect (CMA) • Enterprise Architecture Certification • Strong experience with ServiceNow FSO, SAM, TPRM, SPM, or AI • Strong knowledge of ServiceNow application configuration, JavaScript, Glide, REST/SOAP APIs, MuleSoft, workflow design, and data modeling • Strong written communication and ability to develop business cases, technical specifications, executive summaries, and board presentations • Ability to manage delivery teams of 5–50 people across functional and technical disciplines • Ability to utilize Now Intelligence, AI Search, Workflow Data Fabric, or Process Optimization • Experience leading 3+ complex, multi-year ServiceNow implementations from design through go-live and post-go-live optimization • Consulting or systems integrator background • Experience with published thought leadership on ServiceNow implementation or digital transformation • Knowledge of commercial business functions and workflows supported by ServiceNow • Knowledge of Bravium and the governance platform • Knowledge of multi-divisional or multi-geography operating models