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Senior Principal ServiceNow Developer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $147.3k - $199.3k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Architect and automate enterprise IT Asset Management and CMDB capabilities • Design and configure SAM and HAM workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management • Align platform architecture with the Common Service Data Model • Maintain CMDB health through Data Certification, Discovery, Reconciliation, and Health Assessments • Develop scripts, Script Includes, Business Rules, Flow Designer workflows, and Service Portal widgets • Design and build ServiceNow integrations with SCCM, Jamf, Intune, Active Directory, Coupa, and other external data sources • Establish data governance policies for hardware and software assets • Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer • Gather requirements from stakeholders and product owners and translate them into technical specifications • Create and maintain technical and functional documentation • Support platform upgrades, testing, and reconfiguration • Contribute to technical process reviews, postmortems, and continual process improvement • Create effort estimates for ServiceNow functionality • Provide technical guidance and perform code reviews • Create architectural documentation • Mentor junior developers and promote best practices • Maintain current ServiceNow and industry certifications and obtain additional certifications

🎯 Requirements

• Technical Training, Certification(s) or Degree • 8+ years of related experience • Candidate must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen • Expert proficiency in ServiceNow CMDB and ITAM, including SAM and HAM • Expertise designing, implementing, and optimizing SAM, HAM, and CSDM structures • Demonstrated experience with full-cycle SAM and/or HAM implementations • Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal • Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub • Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services • Experience with ServiceNow Discovery, Service Mapping, and Performance Analytic • Experience with ServiceNow ITSM or ITOM modules • Required ServiceNow Certified Systems Administrator certification • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Understanding of Agile software testing processes and lifecycle • Ability to document and create functionality aligned with customer value streams • Ability to produce estimates and basic deployment plans • Strong organizational and time management skills • Ability to learn new technologies quickly • Excellent communication skills • Strong analytical, problem-solving, and debugging skills • Ability to coach, guide, and mentor junior developers • Must be able to pass a background check to obtain Public Trust

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre-tax and post-tax contributions and company match • Full-flex work weeks where possible • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool for career development • Internal mobility support • Wellness packages • Award-winning culture of innovation and military-friendly workplace

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