
10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
đĽ 0 minutes ago
đşđ¸ United States â Remote
đľ $147.3k - $199.3k / year
â° Full Time
đ Senior
đ§ ServiceNow
đŚ H1B Visa Sponsor
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10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
⢠Architect and automate enterprise IT Asset Management and CMDB capabilities ⢠Design and configure SAM and HAM workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management ⢠Align platform architecture with the Common Service Data Model ⢠Maintain CMDB health through Data Certification, Discovery, Reconciliation, and Health Assessments ⢠Develop scripts, Script Includes, Business Rules, Flow Designer workflows, and Service Portal widgets ⢠Design and build ServiceNow integrations with SCCM, Jamf, Intune, Active Directory, Coupa, and other external data sources ⢠Establish data governance policies for hardware and software assets ⢠Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer ⢠Gather requirements from stakeholders and product owners and translate them into technical specifications ⢠Create and maintain technical and functional documentation ⢠Support platform upgrades, testing, and reconfiguration ⢠Contribute to technical process reviews, postmortems, and continual process improvement ⢠Create effort estimates for ServiceNow functionality ⢠Provide technical guidance and perform code reviews ⢠Create architectural documentation ⢠Mentor junior developers and promote best practices ⢠Maintain current ServiceNow and industry certifications and obtain additional certifications
⢠Technical Training, Certification(s) or Degree ⢠8+ years of related experience ⢠Candidate must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen ⢠Expert proficiency in ServiceNow CMDB and ITAM, including SAM and HAM ⢠Expertise designing, implementing, and optimizing SAM, HAM, and CSDM structures ⢠Demonstrated experience with full-cycle SAM and/or HAM implementations ⢠Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal ⢠Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub ⢠Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services ⢠Experience with ServiceNow Discovery, Service Mapping, and Performance Analytic ⢠Experience with ServiceNow ITSM or ITOM modules ⢠Required ServiceNow Certified Systems Administrator certification ⢠Ability to analyze requirements, troubleshoot issues, and develop technical solutions ⢠Understanding of Agile software testing processes and lifecycle ⢠Ability to document and create functionality aligned with customer value streams ⢠Ability to produce estimates and basic deployment plans ⢠Strong organizational and time management skills ⢠Ability to learn new technologies quickly ⢠Excellent communication skills ⢠Strong analytical, problem-solving, and debugging skills ⢠Ability to coach, guide, and mentor junior developers ⢠Must be able to pass a background check to obtain Public Trust
⢠Comprehensive medical plan options, including plans with Health Savings Accounts ⢠Dental plan options ⢠Vision plan ⢠401(k) plan with pre-tax and post-tax contributions and company match ⢠Full-flex work weeks where possible ⢠Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave ⢠Typically 15 days of paid leave per calendar year ⢠10 paid holidays per year ⢠Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees ⢠Short- and long-term disability benefits ⢠Life insurance ⢠Accidental death and dismemberment insurance ⢠Personal accident insurance ⢠Critical illness insurance ⢠Business travel and accident insurance ⢠AI-powered career tool for career development ⢠Internal mobility support ⢠Wellness packages ⢠Award-winning culture of innovation and military-friendly workplace
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