
10,000+ employees
Founded 1954
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $98k - $126.5k / year
⏰ Full Time
🟠 Senior
🔧 ServiceNow
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1954
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
• Design, develop, and maintain forms, flows, catalog items, integrations, and related ServiceNow components • Collaborate with developers, product owners, process owners, and platform engineers to define requirements • Support Agile ceremonies and uphold quality assurance throughout the lifecycle • Adhere to and enforce ServiceNow and OneGDIT best practices • Support platform upgrades, patching, and deployments • Participate in standups, planning, grooming, and estimation to ensure quality delivery • Collaborate with Scrum Masters, Product Owners, and Developers • Contribute to the success and stability of the ServiceNow environment
• High school diploma required; AA or Bachelor’s degree preferred • 3 years of experience in prompt engineering, Now Assist, and agentic AI • 7+ years of ServiceNow development experience within an ITSM environment • Strong understanding of ServiceNow architecture, modules, and platform capabilities • ServiceNow Certified System Administrator (CSA), or ability to obtain CSA certification within 90 days • Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications • Familiarity with Agile/Scrum methodologies • Strong analytical, troubleshooting, and debugging skills • Excellent communication and documentation skills • Must be a U.S. person • Preferred certifications: Certified Implementation Specialist – ITSM; Certified Application Developer - ITSM; Advanced ITSM certifications; ITIL v4 Certification • No security clearance currently required or required to obtain
• Comprehensive benefits and wellness packages • 401K with company match • Competitive pay • Paid time off • Full-flex work week • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • 15 days of paid leave per calendar year for vacations, personal business, and illness • 10 paid holidays per year • Paid parental, military, bereavement, and jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Growth and professional development opportunities • Award-winning culture of innovation and military-friendly workplace
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